IT Specialist

CESNA, INC.
Decatur, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Korean
Experience level
Intermediate

Job location

Decatur, United States of America

Tech stack

Microsoft Windows
IMac
Software Applications
Ethernet
Microsoft Exchange Server
Hyper-V
Network Troubleshooting
Microsoft Dynamics
Microsoft SQL Server
Windows Remote Assistance
SQL Databases
Time Tracking Software
Information Technology
Data Management
Network Server

Job description

Deliver high quality technical support for troubleshooting clients-server software, hardware, VoIP and network-based issues. Develop technical competencies to install and maintain hardware, software and operating systems. Responsibilities (not limited to) ? Support ERP(Microsoft Dynamics SL), SQL Server and in-house warehouse& timesheet management system ? Manage master data such as product code, BoM ? Support 70+ Windows desktops, Window Servers with Hyper-V, Exchange server and other legacy servers ? Manage fiber/Ethernet/Wi-Fi network, telephone system, access control system, TV broadcast, LED signage, barcode scanner and printers ? Troubleshoot, diagnose, and resolve problems related to: hardware failure, operating systems, software applications, and network issues. ? Provides desktop IMAC and on-site, phone and remote assistance ? Maintain accurate account of inventory for all corporate assets. ? Research & procurement IT equipment/parts/supplies

Requirements

? Minimum 10 years of experience in IT ? Bilingual : Must be fluentin English and Korean ? Minimum 2 years of experience with SQL ? Must be able to work independently and make sound business decisions. ? Bachelor's degree preferably in Computer Science/Engineering Compensation ? Open. Depending of experience and range of skills can be performed

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