Onsite Deployment Engineer
Role details
Job location
Tech stack
Job description
This position will be the SecureView Subject Matter Expert (SME) on-site with a government customer. Daily duties will range from administration of the SecureView solution at a customer site and training new users and administrators to highly technical root cause analysis, testing and validation of issues. We're looking for candidates with customer-facing/DoD onsite experience, knowledgeable with Windows and Linux systems, experience with networking devices as well as troubleshooting and resolution of issues. Role and responsibilities include:
- The operational maintenance, support and upgrades for operating systems, workstations and servers
- Developing and executing test plans for hardware/software validation and performance analysis
- Providing user familiarization training
- Performing in-depth triage and investigation of issues
- Conducting hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configuration guidelines
- Developing installation, testing and other technical documentation and diagrams
- Maintaining infrastructure, including all hardware and software, for SecureView implementation
- Supporting customer calls
Who You Are
You're a self-starter who is ready to learn and grow while representing AIS and SecureView at a customer site. Under minimal supervision, you'll be able to perform software installations and upgrades to operating systems and layered software packages and act as the SME for assessments and provides Tier 4 support for SecureView implementation.
Requirements
- Bachelor's degree in Computer Science, Information Technology Management, Computer Engineering or a related field of study with 5 years of experience in performing IT deployments or service delivery in an end user/customer environment OR equivalent combination of education and experience.
- Must possess a TS/SCI security clearance.
- Ability to travel 10% to 25% for job-related activities as required.
- 2 years of experience in working directly with and supporting end-users in an IC environment.
- 2 years of experience implementing and staffing IT deployment teams, operations, help desks and other customer support functions.
- 2 years of experience with Linux/RHEL.
- 2 years of experience with Windows Server
- Active certification compliant with DoD 8570 IAT Level II or higher (i.e., CompTIA Security+ CE)
What Sets You Apart
- Strong familiarity with cross-domain systems and/or virtualization?and VDI environments?(Citrix, VMWare)?
- Experience deploying IT solutions software in DoD/IC facilities CONUS and OCONUS?
- Able to design and implement both Linux and Windows systems and deployments
- Knowledgeable of issues related to system installs in the Intelligence community and DoD intelligence sites, including site sensitivities as well as highly demanding user and site managers
- Understanding of hypervisors including Xen, VMWare and Citrix
- Experience with technical troubleshooting and root cause analysis
- Experience in working directly with and supporting end-users in an IC environment
Benefits & conditions
$102,000 - $142,000 - -100% employer paid health insurance -7% contribution to your 401k -4 weeks PTO, 6 holidays, 4 floating holidays 401(k) United States, Texas, San Antonio Jun 08, 2026 Assured Information Security (AIS) is looking for an Onsite Deployment Engineer to join our SecureView team at Lackland Air Force Base! AIS is the developer of SecureView, a government off-the-shelf (GOTS) software product. This position requires an active TS/SCI.