EHR Support Technician

• Manage, gather and document business requirements based upon program requirements and known system functionality

• Manage creation of new forms and processes within Avatar.

• Work with programs to achieve business objectives

• Manage development of process improvement opportunities and efficiencies

• Manage development of documentation for best practices in methodology

• Perform testing as necessary; ensuring proper configuration management and change control processes

• Manage training, coaching, guiding and mentoring Avatar Users

• Manage identifying, resolving and report solution status, analyze data to determine configuration readiness

• Aggregate data across multiple systems to create reports, dashboards, etc. to be used to make informed business decisions

• Other duties as assigned.

• Computer skills ( e.g. Microsoft Office Suite or other applications)

• Strong verbal and written communication skills and comfortable presenting to audiences

• Ability to take initiative and manage multiple detailed tasks in a fast paced and dynamic environment

• Healthcare work experience

• Experience with Crystal Report writing

• User experience or familiarity of myAvatar a plus

Full Time

Plattsburgh, NY, US

Salary Range: $53,000.00 To $55,000.00 Annually

A Spanish version of this position is available upon request

La version de esta posicion esta disponible en Español si es requerida

BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!

Your role at BHSN:

As a Database Technician at BHSN, you will primarily be devoted to developing and supporting the agency's EMR, myAvatar as well as supporting agency programs as well as management.

Work Schedule: Monday through Friday 8am to 4pm

What's in it for you?

• Generous benefits, including personalized health coverage, paid time off, and holiday pay

• Working within our community, making a real impact, working alongside passionate colleagues

• Accessible leadership team, coaching for your growth, and ample training opportunities

• With BHSN University, we provide our team members with continuous learning, mentorship, and internal education opportunities to encourage our team to continue discovering and innovating

• As a rapidly growing organization, there are endless opportunities to grow within the organization

• Community discounts, loan forgiveness & more