Servicenow Platform Manager

• Evaluate new ServiceNow products, modules, and capabilities (e.g., ITSM, ITOM, ITAM,
• HRSD, CSM, SecOps, GRC, App Engine, AI) and make/build/buy/defer recommendations.
• Define and enforce platform principles: configure over customize, out-of-the-box first, and reuse before rebuild.
• Ensure process, data, and architecture readiness for AI (Now Assist) to enable an agentic, future-state operating model.
• Establish and chair the platform governance board (or technical governance board), setting the policies that control what is built and by whom.
• Define and enforce development, naming, scoping, and architecture standards across all instances that maximize use of out-of-box capability, minimize custom code and ensure minimal effort for upgrades., * Working with the Product Manager and Product Owners, own and maintain the multi-year
• ServiceNow platform strategy and roadmap, aligned to business priorities and ServiceNow's
• release cadence.
• Evaluate new ServiceNow products, modules, and capabilities (e.g., ITSM, ITOM, ITAM,
• HRSD, CSM, SecOps, GRC, App Engine, AI) and make/build/buy/defer recommendations.
• Define and enforce platform principles: configure over customize, out-of-the-box first, and
• reuse before rebuild.

• Experience with the ServiceNow Common Service Data Model (CSDM).
• Experience managing ServiceNow licensing and vendor/partner relationships.
• Experience in a regulated or enterprise environment with formal change and audit controls.

V-Soft Consulting is currently hiring for a Servicenow Platform Manager for our premier client in Naperville, Illinois., V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.