AI Platform Engineer

Navitas, Inc.
Philadelphia, United States of America
24 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Philadelphia, United States of America

Tech stack

API
Artificial Intelligence
Systems Engineering
Business Software
Software as a Service
Cloud Engineering
Data Governance
Data Security
Instant Messaging Technology
Machine Learning
Systems Integration
Cloud Platform System
System Availability
Large Language Models
Software Troubleshooting
AI Platforms

Job description

  • Administer, configure, and support the airport's internal AI-enabled chat platform, ensuring stable operations, proper access controls, and system availability
  • Assist in the deployment, enhancement, and maintenance of AI solutions, including proof-of-concept initiatives and pilot programs
  • Support integration of AI tools and services with enterprise systems, data sources, APIs, and business applications
  • Monitor AI platform performance, usage, and reliability, and troubleshoot issues to ensure continuous service availability
  • Collaborate with data, infrastructure, security, and business teams to ensure AI solutions are properly implemented and supported
  • Evaluate emerging AI technologies, tools, and vendor solutions to support innovation and platform improvement
  • Support governance, security, and compliance requirements related to AI usage, data access, and enterprise standards
  • Document AI platform configurations, workflows, integration patterns, and operational procedures for long-term supportability
  • Provide Tier 2/3 support for AI-related incidents, service requests, and operational issues
  • Support user onboarding, feature adoption, and training for AI-enabled services across departments
  • Perform other related duties as assigned to support AI platform operations and enhancements

Requirements

Do you have experience in Texting/chatbox tools?, * 3-7 years of experience in systems engineering, application support, platform administration, or cloud engineering roles

  • Strong understanding of AI concepts, including LLM-based tools, AI chat platforms, and machine learning services
  • Experience supporting enterprise platforms, SaaS solutions, or integrated business systems
  • Familiarity with APIs, system integrations, and cloud-based architectures
  • Understanding of data governance, security, and access control considerations for AI systems
  • Strong troubleshooting, documentation, and communication skills
  • Ability to collaborate across technical and business teams in an evolving technology environment
  • Experience with cloud platforms and automation tools is preferred
  • AI-related or cloud certifications are a plus but not required

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