Information Technology Manager

The Information Technology (IT) Manager leads and oversees all IT operations at the Clay County Utility Authority (CCUA). This role requires a dynamic leader with proven technical expertise and the ability to guide a high-performing IT team. The IT Manager is responsible for maintaining secure, efficient, and adaptable enterprise IT systems, developing annual business plans and budgets, and ensuring alignment with organizational goals., * Direct and supervise the IT Department, ensuring optimal operation of servers, networks, databases, and cloud infrastructure (e.g., Workday, SpryPoint).

• Guarantee secure, efficient, and effective functioning of all IT systems, software, and hardware to meet the needs of both customers and employees.
• Lead IT team operations, including planning, budgeting, goal setting, and performance management; foster a collaborative and successful team environment.
• Provide technical leadership, support, training, and problem-solving guidance to internal customers; step into other IT roles as needed.
• Manage IT budgets, prioritize equipment purchases, conduct risk/benefit analyses for new technologies, and present recommendations to executive management.
• Ensure IT systems remain secure, efficient, and responsive to evolving business needs.
• Collaborate with other departments to integrate and operate software applications (e.g., utility billing, GIS, customer service tools).
• Oversee compliance, ensuring all IT activities adhere to relevant laws, codes, and regulations; lead cybersecurity initiatives and enforce system policies and procedures.

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform., * Primarily office-based, overseeing IT operations and team activities during regular business hours.

• May require occasional remote work or on-site visits to address infrastructure needs or collaborate with other departments.
• Exposure to standard office equipment, servers, networking hardware, and software platforms.

Physical Requirements:

• Ability to sit or stand for extended periods while working at a computer or attending meetings.
• Manual dexterity to operate computers, servers, and related IT equipment.
• May involve lifting and moving IT hardware during upgrades or installations.
• Visual acuity to monitor system performance, review documentation, and analyze data.

Other Requirements:

• Must be able to respond quickly to IT incidents and adapt to a fast-paced, evolving environment.
• Occasional travel within the organization's facilities or to external sites may be required for project implementation or collaboration.

Do you have experience in Network administration?, Do you have a Bachelor's degree?, * Bachelor's degree in Information Technology, Computer Science, or Cybersecurity (ABET-accredited institution preferred).

• Minimum five (5) years of progressive IT experience, including leadership or management responsibilities in areas such as computers, networks, security, and programming.
• Minimum two (2) years supporting Enterprise Resource Platforms (e.g., Workday, Oracle/PeopleSoft, SAP) preferred.
• Certifications required: CompTIA Network+ and Security+.
• Certifications preferred: CompTIA CASP+, ISC2 CISSP, ISACA CISM, CGEIT.

Knowledge/Skills/Abilities:

• Deep understanding of enterprise IT systems, core IT processes, ERP platforms, cybersecurity, and IT process frameworks.
• Strong project management, business continuity, and disaster recovery planning skills.
• Demonstrated leadership in building, mentoring, and retaining high-performing IT teams.
• Commitment to exceptional customer service and the ability to translate client needs into actionable solutions.
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Superior organizational and time management abilities; adept at planning and executing strategic initiatives.
• Advanced analytical, problem-solving, and decision-making skills.
• Proficiency in Microsoft and Linux/Unix operating systems, Microsoft server applications (MSSQL, Active Directory, Exchange/Microsoft 365); FileMaker, Visual Studio, Cisco IOS, VMware, Dell EMC Networker, Financial ERP software, FortiOS, Python scripting, and business intelligence visualization tools.
• Familiarity with utility industry solutions (e.g., GIS, SCADA systems).

Desired Traits:

• Leadership: Demonstrates the ability to guide, motivate, and develop a high-performing IT team; communicates a clear vision and sets strategic priorities
• Technical Expertise: Possesses deep knowledge of enterprise IT systems, infrastructure, cybersecurity, and emerging technologies; able to troubleshoot and resolve complex technical issues.
• Strategic Thinking: Develops and implements annual business plans and budgets; aligns IT operations with organizational goals and adapts to changing business needs.
• Collaboration: Works effectively with other departments to integrate and optimize software applications and business processes.
• Communication: Clearly conveys technical information to non-technical stakeholders; maintains open lines of communication with team members and leadership.
• Customer Service Orientation: Ensures IT systems meet the needs of both internal and external customers; respond promptly and professionally to service requests.
• Problem-Solving: Analyzes issues, identifies solutions, and makes sound decisions considering both short- and long-term impacts.

· Integrity and Compliance: Upholds organizational policies, procedures, and regulatory requirements; leads cybersecurity initiatives and enforces system policies

Pulled from the full job description

• Tuition reimbursement
• 401(k)
• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Health savings account, * 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance