Computer Operator | Part Time | Jackson, MI (Onsite) - Henry Ford Health - Careers Careers

As a Computer Operator this position will be responsible for monitoring the activities of a large-scale data center. His or her responsibilities will range from performing first response to system failures/problems to investigating and resolving operational issues across a variety of computing environments including online and batch applications.

This position is a part time role and may include off shift hours, weekends, and holidays.

• Shift: 1pm to 9pm
• Weekend Hours are 7am to 5pm

Tasks and Responsibilities:

• Take predetermined corrective action to restore service for HFHS clients.
• Restart jobs, restore files, recreate reports, and resolve system issues.
• Process third party remittance files via Web or Intranet connections
• Monitor work schedules to help ensure timely completion of batch jobs.
• Process visitors to the Data Center to safeguard the integrity of data/equipment.
• Review and install modifications to the environment following established Change Management standards and practices.
• Configure Microsoft Print Server queues for HFHS clients.
• Configure LRS® Output Management for Epic EMR software.
• Triage all printing issues and take corrective action or refer as needed.
• Review Internet bandwidth usage for compliance to HFHS policies and standards
• Create formal recommendations for process improvements.
• Writes, maintains, and publishes operational documentation.

• High School Diploma or G.E.D. equivalent required.
• Ability to work nights, weekends, and holidays when required.
• Associates Degree (IT related field) preferred.
• Three plus (3+) years of IT experience preferred.
• Microsoft Print Server experience preferred.
• LRS Enterprise Output Server experience preferred.
• ITIL certifications preferred.
• LRS/Microsoft Print Server Software preferred.
• WCC (AutoSys) Software preferred.
• IBM JCL, Utilities and supporting third party software preferred.
• UNIX and Windows commands and Utilities preferred.

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.