Technical Support Supervisor

CITY OF OREM
Orem, United States of America
31 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Intermediate
Compensation
$ 61K

Job location

Orem, United States of America

Tech stack

Desktop Computing
Information Technology

Job description

This is a supervisory position working under the direction of the Information Technologies Director. The IT Help Desk Supervisor is responsible for the management of a centralized Help Desk and related personnel. The Help Desk is responsible for the end user experience, supporting all related hardware and software used by employees.

Requirements

Experience supporting computers and software in a networked environment. Requires a Bachelor's Degree from an accredited college or university in computer science or related field, or technical training with four years of experience in working in an IT related field. Knowledge of computer fleet deployment and management strategies. Be able to deal well with stressful situations, be self-motivated, and flexible.

Benefits & conditions

Individual starting salary will depend on qualifications, certifications, and experience. The City also provides a comprehensive and competitive benefits package.

Schedule

Full Time: M-F 12:30 PM to 9:00 PM.

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