IT Support & Applications Engineer

Are you passionate about technology, problem-solving, and helping colleagues get the most out of their IT tools? Do you enjoy working in a dynamic, international environment where no two days are the same? Would you like to develop beyond traditional IT support and grow into application management and IT project delivery? Then we would love to hear from you.

DeltaQuad is looking for an IT Support & Applications Engineer to support and improve our IT landscape while helping drive digital transformation across the organisation.

Your mission:

As an IT Support & Applications Engineer, you will work closely with the IT Manager and together you will form the IT team. You will be responsible for supporting colleagues, managing business applications, improving workflows, and contributing to strategic IT projects.

Your responsibilities include:

• Managing users, permissions, and access rights across business applications
• Maintaining and improving workflows and business processes
• Managing data structures and access to business-critical information
• Supporting and optimising business applications to meet changing organisational needs
• Working with software suppliers to implement improvements and new functionality
• Resolving day-to-day IT issues, including hardware, software, and access-related problems
• Installing and configuring laptops, software, and peripherals
• Supporting onboarding and offboarding activities from an IT perspective
• Configuring and implementing new technologies such as SSO and MFA
• Supporting IT implementation projects by preparing workshops, gathering requirements, and documenting processes
• Communicating IT changes, improvements, and new systems throughout the organisation
• Contributing to automation, cybersecurity, and digital transformation initiatives

Who are you? You are enthusiastic, curious, and eager to learn. You enjoy solving problems, supporting colleagues, and making technology work better for the business.

In addition, you:

• Have an interest in IT, systems, and business applications
• Understand the basics of IT support and application management
• Are proactive, organised, and take ownership of your work
• Communicate clearly with a variety of stakeholders
• Enjoy improving processes and exploring automation opportunities

Do you have experience in IT support?, * A completed degree in IT, Business IT, Information Management, Computer Science, or a related field

• A solid understanding of IT systems, software applications, and business processes
• Experience with IT support, application management, or similar activities through work, internships, or projects
• An interest in automation, digitalisation, and process improvement
• Good knowledge of modern workplace technologies
• Fluent English language skills, both written and spoken
• Dutch language skills would be beneficial, but are not essential

Pulled from the full job description

• Pension plan
• Commuter assistance
• Flexible schedule, * 27 vacation days (based on full-time)
• 38-hour workweek with flexible working hours
• Travel reimbursement of €0.25/km or a fully covered NS Business Card
• Excellent pension scheme through the PME pension fund
• Work in an innovative, high-tech environment with real-world impact
• The opportunity to grow into application management, IT project management, and digital transformation roles
• Open, informal company culture where your ideas are valued
• Lunch provided by DeltaQuad, monthly team drinks, and regular team activities
• Coaching and professional growth opportunities