Helpdesk Administrator

An established and growing Services business is seeking a reliable and organised Helpdesk Administrator to join its Operational Support Team in Farnham.

This is an excellent opportunity for someone looking to build a career within administration, customer service, facilities management, or operational support.

Working within a friendly and supportive team, you will assist with the day-to-day management of work orders, document control, data entry, scheduling, and general administrative duties across a variety of commercial and public sector contracts within a service management environment.

Key Responsibilities Managing and updating work orders and job records Accurate data entry and maintenance of company systems Document control and administration support Liaising with clients, suppliers, subcontractors and operational teams Monitoring and processing information within agreed timescales Supporting the Helpdesk function with day-to-day administration Maintaining accurate records and compliance documentation About You Strong organisational and administrative skills Excellent attention to detail Confident using Microsoft Office and computer systems Professional communication skills with a customer centric approach. The company have an excellent reputation for great customer service which is a result of the culture and amazing people. A team player who ejoys and contributes to a friendly, collaborative environment. Able to prioritise workload in a fast-paced environment Positive attitude and willingness to learn Previous administration, customer service, helpdesk, facilities management or construction support experience would be advantageous Desirable Experience Administration or customer service background Experience with CRM, CAFM, Helpdesk or work order systems Document control or scheduling experience Microsoft Outlook, Excel and Word proficiency Training & Development

Full training will be provided. The company offers ongoing development, mentoring and genuine opportunities for career progression within a long-established and growing business.

Additional Information Office-based role in Farnham Successful candidates may be required to undergo security screening Excellent long-term career prospects Supportive team environment with very low staff turnover

If you have not received a call within 5 working days unfortunately on this occassion your application has not been successful.

Strong organisational and administrative skills Excellent attention to detail Confident using Microsoft Office and computer systems Professional communication skills with a customer centric approach. The company have an excellent reputation for great customer service which is a result of the culture and amazing people. A team player who ejoys and contributes to a friendly, collaborative environment. Able to prioritise workload in a fast-paced environment Positive attitude and willingness to learn Previous administration, customer service, helpdesk, facilities management or construction support experience would be advantageous Desirable Experience Administration or customer service background Experience with CRM, CAFM, Helpdesk or work order systems Document control or scheduling experience Microsoft Outlook, Excel and Word proficiency Training & Development