Salesforce Analyst & Administrator

A fantastic opportunity for a Salesforce Analyst & Administrator to join an established technology company that delivers secure software solutions to a global customer base. This role will see you take ownership of the Salesforce platform, working closely with stakeholders across the business to optimise processes, improve automation, and ensure the CRM environment continues to support both current and future business needs. You will play a key role in platform strategy, administration, governance, reporting, and continuous improvement., * Administer, maintain and continuously improve the Salesforce platform

• Design and implement scalable Salesforce solutions aligned with business requirements
• Manage user accounts, permissions, profiles and security settings
• Configure fields, objects, page layouts and workflows to support business processes
• Develop and enhance automation using Salesforce tools and best practice methodologies
• Support integration activities between Salesforce and other business systems
• Establish and maintain governance, change management and release management processes
• Create and maintain reports and dashboards for business stakeholders
• Manage data quality, imports, audits and ongoing system maintenance
• Provide user support, troubleshooting and training across the organisation
• Maintain comprehensive technical and functional documentation
• Collaborate with stakeholders to identify opportunities for process improvement and increased efficiency

What the role offers:

• The opportunity to take ownership of a business-critical Salesforce environment
• A varied role combining platform administration, optimisation, automation and stakeholder engagement
• Hybrid working and the chance to join a collaborative, technology-focused organisation, Keywords: Salesforce Analyst / Salesforce Administrator / CRM Analyst / CRM Administrator / Salesforce Consultant / Salesforce Systems Administrator / Salesforce Platform Administrator / Salesforce Specialist / CRM Systems Analyst / Salesforce Engineer / Business Systems Analyst / CRM Solutions Analyst / Salesforce / Sales Cloud / Service Cloud / Experience Cloud / Apex / Lightning Components / Flow Builder / CRM / Data Modelling / API Integrations / Automation / Reporting / Dashboards / Data Migration / Agile / Scrum / DevOps / Change Management / Release Management / Computer Science / Engineering / Information Systems / Software Engineering / Business Information Technology RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn't of interest, please visit our website to see our other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Leicestershire - public transport options from Leicester, Market Harborough and Rugby, but easier if you drive (Hybrid working with a minimum of 2 days per week in the office) Salary: £40,000 - £45,000 per annum + benefits Requirements for Salesforce Analyst & Administrator:

• Strong commercial experience in Salesforce Administration and/or Salesforce Analyst roles
• Salesforce certifications such as Salesforce Administrator, Salesforce Architect certifications, or similar
• Strong knowledge of Salesforce products including Sales Cloud, Service Cloud and Experience Cloud
• Experience with Salesforce automation tools, workflows, data modelling and integrations
• Experience translating business requirements into technical solutions
• Strong understanding of security models, user permissions and data management within Salesforce
• Excellent troubleshooting and problem-solving skills
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders
• Experience creating reports, dashboards and business insights from Salesforce data
• Excellent documentation and organisational skills
• Degree educated in Computer Science, Engineering or a related discipline is beneficial