Help Desk Technician I (Tier 1 Support)
Role details
Job location
Tech stack
Job description
Cento Fine Foods is seeking a motivated and customer-focused Help Desk Technician I to join our growing IT team. This position serves as the first point of contact for employees experiencing technical issues and is responsible for providing timely and professional support across the organization., * Provide first-level technical support for employees via ticketing system, phone, email, and in-person requests.
Requirements
Do you have experience in Ticketing system technical support?, The ideal candidate enjoys solving problems, helping others, and learning new technologies. This role offers hands-on experience with enterprise systems, Microsoft 365, endpoint management, networking, and cybersecurity technologies in a fast-paced business environment.