Help Desk Technician I (Tier 1 Support)

Alanric Food Distributors Inc
West Deptford, United States of America
30 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 60K

Job location

West Deptford, United States of America

Tech stack

Microsoft Windows
Issue Tracking Systems
Enterprise Software Applications

Job description

Cento Fine Foods is seeking a motivated and customer-focused Help Desk Technician I to join our growing IT team. This position serves as the first point of contact for employees experiencing technical issues and is responsible for providing timely and professional support across the organization., * Provide first-level technical support for employees via ticketing system, phone, email, and in-person requests.

Requirements

Do you have experience in Ticketing system technical support?, The ideal candidate enjoys solving problems, helping others, and learning new technologies. This role offers hands-on experience with enterprise systems, Microsoft 365, endpoint management, networking, and cybersecurity technologies in a fast-paced business environment.

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