Senior Applications Scientist-HPLC

The Senior Scientist will serve as a technical leader, driving customer success in the application, implementation, and technical advancement of HPLC and LC-MS products. This role blends hands-on laboratory work, technical support, and leadership in application development, method optimization, and customer engagement. The position is both laboratory and customer-facing, supporting sales channels, strategic partners, and distributors through technical expertise, training, and content development.

Key Responsibilities

Sales Channel & Customer Engagement

· Actively support sales and marketing teams by participating in customer visits, Lunch & Learn sessions, webinars, trade shows, and other customer-facing events.

· Serve as a technical expert during marketing and on-site sales activities.

· Educate and train customers, distributors, and internal staff on products and applications.

Technical Support & Application Development

· Develop and optimize HPLC and LC-MS methods for complex applications in pharma, biopharmaceutical, and other market segments. Utilize best practices for robust experimental planning for application development including design of experiments, data analysis and robust experimental planning.

· Serve as an internal and external resource for HPLC workflows, including sample preparation, analysis, and troubleshooting.

· Collaborate with the Quality team to provide method development guidance and support issue resolution.

· Present data and technical content in written and verbal formats, including webinars, seminars, conferences, and scientific publications.

Applications Content & Product Development

· Serve on new product introduction (NPI) committees, providing application based technical input for product design and development as appropriate.

· Deliver technical assistance to customers, distributors, and partners for successful implementation and troubleshooting of products.

· Generate impactful HPLC and LCMS data for research, white papers, application notes, and technical content for marketing tactics.

Cross-functional Collaboration

· Act as the voice of the customer, providing feedback to improve products and services.

· Mentor and train junior scientists and technical staff.

· Work with R&D, quality, sales, and marketing teams to enhance customer experience and drive business growth.

Do you have experience in Teamwork?, Do you have a Master of Science?, · Ph.D. or M.S. in Chemistry, Biochemistry, or related field.

· Minimum 5-10 years of hands-on experience in liquid chromatography, including method development and troubleshooting for small molecule applications and ideally biopharmaceutical applications.

· Experience in customer-facing technical support roles

· Proficiency with Microsoft Office, CRM tools, and laboratory software.

Competencies

· Functional Technical Skills

o Possesses strong expertise in HPLC, with practical experience in Reverse-Phase, HILIC, SEC

§ Maintains working knowledge of additional chromatographic modes (e.g., ion exchange, etc.)

o Experienced in using chromatography software for method setup, data acquisition, processing, and reporting (e.g., LabSolutions, Empower, ChemStation, etc.)

o Proficient in mass spectrometry instrumentation and software, e.g., triple quadrupole platforms, with the ability to operate systems, develop methods, acquire and process data

· High customer focus and sense of ownership.

· Ability to deliver projects on time and adapt to changing priorities.

· Communication: Ability to clearly, concisely, and effectively communicate information through both written and verbal formats.

o Positive, action-oriented attitude, and strong interpersonal skills.

· Willingness to mentor others to cross-train and support the building of the technical bench

Pulled from the full job description

• Professional development assistance
• Tuition reimbursement
• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off, * 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

We are a leader in separation products for pharmaceutical and biotechnology markets, specializing in High Performance Liquid Chromatography (HPLC) columns. Our Company fosters a collaborative, customer-focused environment that encourages professional growth and innovation.