Technical Support Agent

Duties include providing expert technical support to XMission's customers over phone, chat, and email for a variety of products including Internet service to businesses and homes, web hosting, cloud hosting, VoIP, Colocation, and email.

Do you have experience in Technical support?, * Experience repairing Internet connections

• Steady employment history
• Customer service experience
• Strong troubleshooting skills
• Working knowledge of computers and the Internet
• A positive attitude, be punctual, and be a team player
• Strong references

Preferred applicants will also have:

• Technical support experience
• Phone experience
• Web development experience
• Working knowledge of Linux OS
• Have an open schedule, including weekends

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Be a part of the XMission team! XMission, Utah's first independent Internet service provider, is looking for a motivated person to join our Technical Support team.