Tax Assistant as Customer Advisor / Technical Support - DATEV

• Value-Driven Customer Support: After a thorough onboarding process, you will assist our customers (via phone, email, and TeamViewer) with the efficient handling of our DATEV-integrated accounting software.
• Shape the Future: You will analyze technical topics, new ideas, or legal requirements and contribute your practical knowledge directly to projects for quality assurance and the further development of our software.
• Share Knowledge: You will prepare and conduct regular online or in-person training sessions for users.
• Networking: You will represent our company at trade fairs and user events, fostering personal connections with our clients.

Do you have experience in Quality assurance?, * Education: Successfully completed vocational training as a Tax Assistant (Steuerfachangestellte/r) or a comparable qualification.

• Experience: Familiarity with software used in the tax/accounting sector (e.g., DATEV). Career starters are explicitly welcome!
• Communication Skills: Enjoyment of customer contact, a service-oriented mindset, and the ability to explain complex tax matters in a simple and understandable way.
• Soft Skills: A friendly, confident demeanor, strong advisory skills, team spirit, and a desire for regular professional exchange.
• Language: German at a C1 level (or higher) is mandatory for secure communication with our clients.

Pulled from the full job description

• Free parking
• Flexible schedule, * Attractive Compensation: A salary of €36,000 - €48,000 including a 13th-month salary, vacation and Christmas bonuses, plus individual bonus opportunities.
• Modern Workspace: An ergonomically equipped workspace featuring electrically height-adjustable desks.
• Health & Mobility: EGYM Wellpass, JobRad (bike leasing), company pension scheme, as well as free parking spaces and e-charging stations.
• Feel-Good Culture: Free drinks & fresh fruit, regular company events, and a welcoming team environment.
• Growth: We invest in you! Extensive training and development opportunities are supported by us in 90% of cases.

We are an innovative, family-oriented software company with around 51-100 employees, headquartered in Verden an der Aller. Our passion? Developing top-tier industry software, IT services, and data center solutions for agriculture and tax consulting. With us, you will find flat hierarchies, a genuine team spirit, and the opportunity to actively shape the digitalization of a traditional industry. Are you great with numbers but looking for a fresh perspective outside the traditional tax office routine? Then join our team!