Application Support Developer
Role details
Job location
Tech stack
Job description
We are seeking a proactive and driven individual to join our Digital Technology Team. Reporting to the Head of Software Development, you will play a key role in supporting and enhancing both internal and external applications, ensuring they continue to meet evolving business needs. Alongside application support, you will have the opportunity to contribute to development activities, helping to build and improve internal systems as part of a collaborative team.
You will be part of a supportive and agile environment, working with colleagues across the business to deliver reliable and effective solutions. This role offers the opportunity to broaden your experience, develop new skills, and make a meaningful impact within the team.
Key Duties and Responsibilities
Support internal and external applications:
- Maintaining the setup of customer portals and completing these requests to a satisfactory SLA.
- Build ad-hoc reports to support the business and their customers.
- Working pro-rata hours to support US customers with out of hours work.
Bug finding and logging:
- Help the team identify issues and log the issues accordingly.
- Provide alternative workarounds to end users.
Write clean, maintainable, standards-aligned code:
- Produce well-structured, secure, maintainable code that aligns with internal coding standards and development policies.
- Apply secure coding practices and maintain awareness of common security risks (including OWASP guidance) as part of day-to-day development.
Knowledge, Skills and Experience Required
Essential:
- MS SQL Server (T-SQL, Stored Procedures)
- Microsoft Azure Dev Ops.
- Visual Studio 2019/2022/2026
- C#
- HTML, CSS, JavaScript
- Working knowledge of Version Control Systems (Git)
Desired:
- Blazor, WebAssembly
- KnockoutJS, Reacte
- Experience of agile frameworks Scrum/SAFe
- Comfortable with various test frameworks and concepts (TDD)
- Understanding of developing and deploying cloud-based systems
- Understanding of microservices design, containerisation concepts
Life Working at Mi Hub
Our people are at the heart of our business. At Mi Hub, we know how hard our people work to achieve our business goals and keep our customers at the heart of our work.
- Mi Time Policy (after training is complete)- minimum 3 days in the office, finish early on a Friday rota basis (3pm!) and flexi your time and building up an extra half days annual leave per month. Also, grab a free tea and coffees whenever you are in the office!
- Annual leave - 25 days holiday plus Bank Holidays increasing to 27 days plus bank holidays when you get to 5 years' service. If this isn't enough, we provide the ability once a year for employee to buy extra annual leave.
- 3x death in service life insurance scheme should the worst happen in your employment with us.
- Celebrating Service, we offer long service awards to celebrate continued employment.
- EAP covering support for mental health and well-being.
- Employee Engagement (survey or Mi Forum) - We care for your opinions.
- Social calendar driven by our desire to raise funds for local and national charities, supporting a number each year.
- We take huge pride in our ESG policy which includes our impact on the environment and ensuring our company is 'a great place to work'.
Requirements
Do you have experience in Software development?
Benefits & conditions
Pulled from the full job description
- Flexitime
- Annual leave
- Sick pay
- Life insurance
- Employee assistance programme
- Free parking
- Paid volunteer time, Job Types: Full-time, Permanent
Pay: £35,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay