Business Intelligence Analyst

The Business Intelligence Analyst is responsible for transforming data into actionable insights that support strategic decision-making across the organization. This role will partner closely with teams across Ecommerce, Marketing, Operations, Product Development, and Leadership to improve reporting capabilities, support data-driven initiatives, and identify opportunities to drive business performance.

In addition to reporting and analytics responsibilities, this role will play a key part in improving Maxwood's data ecosystem through software enhancements, in-house data solutions, and AI-driven initiatives designed to increase efficiency and reduce analytical bottlenecks.

The ideal candidate is analytical, curious, and technology-minded, with a passion for solving business challenges through data and automation., Business Intelligence & Analytics

• Monitor business performance across the organization through full-funnel KPIs, trend and seasonality analyses, and ad hoc reporting related to capital requirements, resource allocation, channel projections, and strategic initiatives.
• Analyze data from multiple business functions to identify trends, opportunities, and risks.
• Develop actionable insights and recommendations that support business growth and operational efficiency.

Data Solutions & Innovation

• Own initiatives focused on improving the existing software stack, building in-house data solutions, and implementing AI-driven solutions to existing analytical bottlenecks.
• Identify opportunities to automate reporting, streamline workflows, and improve access to business data.
• Support the development of scalable analytics processes and infrastructure.

Cross-Functional Collaboration

• Collaborate with teams including Channel Management, Product Development, Operations, Marketing, Inventory, and Leadership to support the development and implementation of data-driven initiatives.
• Ensure alignment between reporting, business objectives, and organizational priorities.
• Communicate insights, recommendations, and performance updates to stakeholders across the organization.

Reporting & Documentation

• Utilize existing data infrastructure to build, maintain, and enhance reports and dashboards that support key business initiatives.
• Create and maintain Standard Operating Procedures (SOPs) between the Analytics team and dependent departments.
• Ensure data accuracy, consistency, and reporting integrity across systems.
• Demonstrate knowledge of and support company vision, values, standards, policies, procedures, operating instructions, and confidentiality standards.

Do you have experience in E-commerce?, Do you have a Bachelor's degree?, * Bachelor's degree in Data Science, Computer Science, Business, Marketing, Finance, Mathematics, or a related field.

• 2+ years of experience in an analyst, business intelligence, analytics, or data-related role.
• Strong understanding of data-driven business strategy and performance measurement.
• Experience working with ecommerce platforms and analytics tools such as Shopify, GA4, or similar technologies.
• Proficiency with reporting and business intelligence platforms such as Power BI, Looker, Tableau, or similar tools.
• Strong analytical and problem-solving skills with a quantitative mindset.
• Excellent communication and organizational skills.
• Ability to organize and prioritize workload based on business needs.
• Ability to adapt quickly and manage changing priorities., * Experience within an ecommerce or omnichannel retail environment.
• Knowledge of or experience with ecommerce marketplaces.
• Experience supporting data automation, AI initiatives, or business process optimization projects.
• Familiarity with SQL, data modeling, ETL processes, or data warehouse concepts., * Detail-oriented and highly organized.
• Strong analytical and critical thinking skills.
• Self-motivated and proactive.
• Innovative and solutions-focused.
• Collaborative and team-oriented.
• Professional and confident communicator.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance, * 401(k) with company match
• Dental Insurance
• Employee Assistance Program
• Flexible Schedule
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We're passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home décor dreams to life with stunning, on-trend pieces.