Senior Systems Administrator

Provide Tier 2 technical support for managed service partners

· Serve as a senior technical resource for infrastructure, cloud, identity, networking, and service desk escalations.

· Lead and mentor a small group of junior engineers, helping them build stronger troubleshooting habits, improve help desk performance, and think through solutions at a larger scale.

· Provide Tier 2 service desk support, including advanced troubleshooting, issue resolution, and support for partner environments.

· Support larger infrastructure and modernization projects, including planning, implementation, and follow-through.

· Design, support, and troubleshoot VLANs, wireless networks, Microsoft 365 environments, Azure resources, Entra ID, and identity/password management solutions.

· Work across both on-premises and cloud environments, including Azure, Entra ID, and Google Cloud services such as Cloud Run, Cloud Build, and Cloud SQL.

· Use PowerShell to support automation, administration, reporting, and repeatable operational tasks.

· Identify creative, practical solutions to complex technical problems and ensure those solutions can be successfully implemented.

Do you have experience in Wireless network deployment projects?, Eclipse Networks is looking for a dependable, experienced Senior Systems Administrator to join our growing team. This hybrid role combines onsite partner support with leadership responsibilities within our Service Desk environment. We're seeking someone who enjoys solving technical challenges, mentoring junior engineers, and contributing to larger infrastructure projects.

This position is ideal for someone who thrives in a fast-paced MSP environment and enjoys balancing hands-on technical work with team leadership and customer support., · Strong infrastructure administration experience across networking, servers, cloud, identity, and end-user support environments.

· Hands-on experience with VLANs, wireless network design, Microsoft 365 administration, Azure resources, and Entra ID.

· Ability to support both on-premises and cloud-based environments with confidence and sound technical judgment.

· Experience mentoring or coaching junior technical team members.

· Strong troubleshooting skills with the ability to analyze issues, determine root causes, and implement effective solutions.

· Practical PowerShell experience for administration and automation.

· Strong communication skills and the ability to explain technical concepts clearly to both technical and non-technical audiences.

Preferred Experience

· Experience supporting Google Cloud environments, including Cloud Run, Cloud Build, and Cloud SQL.

· Exposure to regulatory compliance requirements, cybersecurity frameworks, or regulated-industry environments.

· Experience leading small technical teams or serving as a senior escalation point.

· Project experience involving infrastructure design, cloud administration, identity management, or network modernization.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, * Hybrid schedule:
• Approximately 2.5 days onsite with a partner in Kennesaw, GA
• Approximately 2.5 days supporting as a Tier 2 resource on the Service Desk or onsite with another partner
• Base salary: $80,000-$85,000/year
• Full-time position, * 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance