1218 - IT System Administrator

MSRC is seeking an IT System Administrator to support the administration, security, and maintenance of the Company's IT infrastructure, Microsoft 365 environment, end-user systems, and technology resources to ensure reliable and compliant business operations., * Microsoft 365 & Entra ID (Azure AD) Administration: Manage user access, security policies, Conditional Access, MFA, and role-based controls while ensuring compliance with DoD standards.

• Provide technical support to employees for hardware, software, and network-related issues.
• Troubleshoot workstation, laptop, and application problems.
• Assist users with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.
• Respond to IT support requests and resolve issues in a timely manner.
• Maintain inventory of company-issued IT equipment.
• Manage device lifecycle including deployment, replacement, and retirement.
• Assist with endpoint management, updates, and system patching.
• Support mobile device and workstation configuration as needed.
• Assist with maintenance and updates to the company website.
• Support minor updates to internal technology platforms or tools.
• Ensure web and digital resources remain operational and up to date.
• Ensure systems and devices are configured in accordance with company security policies.
• Assist with implementation of security configurations directed by the IT Systems Manager.
• Support secure handling of sensitive information and follow established security procedures.
• On-call efforts will occasionally be required for support and maintenance issues.
• Maintain domain infrastructure to support corporate requirements.
• Proactive management of hardware and software systems to include preparation of annual budget requirement.
• Assist with implementation of company technology initiatives, including office relocations, workspace reconfigurations, and infrastructure upgrade

Do you have experience in macOS administration?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Science, Information Systems, or related technical discipline.

• CompTIA Security+ certification or equivalent required., * 5 to 10 years of experience with computer systems support, server installation and support, network administration, network installation and configuration.
• Working knowledge of Microsoft Office and Windows Operating Systems.
• Experience installing software, patches, and updates on desktops, laptops, and Servers.
• Experience troubleshooting complex network and systems infrastructure issues.
• Hands-on experience with deployment and/or support of systems.
• Linux and Macintosh operating systems.
• Knowledge of DoD compliance and security requirements relating to DFARS 252-204-7012 and the NIST SP 800-171 preferred.
• Ability to multi-task and complete assignments within agreed upon time frame.
• Team participation skills as well as the ability to work independently.
• Strong communication skills which promote user satisfaction.

Additional Requirements:

• Candidate must be a U.S. Citizen.
• Candidate must currently possess and be able to maintain an active security clearance.