Workplace Solutions Manager

Workplace Solutions Manager (Commercial Office Interiors), The Workplace Solutions Manager (WSM) is more than a sales role; it's an opportunity to lead transformative commercial office projects from concept through completion. This position blends design thinking, consultative sales, and technology-driven solutions to create inspiring, functional workplaces for our clients.

At Rightsize Facility, we are driven by innovation, sustainability, and excellence. Our culture is collaborative, entrepreneurial, and growth-focused. We're seeking a motivated, relationship-driven professional who is energized by creativity, strategy, and delivering meaningful results.

Responsibilities:

Lead and Innovate

• Using our proven, repeatable sales process to create cutting-edge office interior solutions to life and profit.

Be the Expert

• Combining product knowledge, design expertise, and sales acumen to guide clients from initial engagement to project completion

Grow with Us

• Working alongside a fast-growing, dedicated team driven by excellence and countless opportunities for personal and professional growth.

Sales & Account Management

• Own the full sales lifecycle-from lead generation through close-consistently meeting or exceeding revenue goals
• Deliver exceptional customer experiences while building long-term client relationships
• Take a consultative approach by understanding client goals and presenting tailored workplace solutions

Business Development & Client Engagement

• Generate leads through in-person and virtual presentations, digital campaigns, networking events, and referrals
• Build and maintain a strong sales pipeline using personal and professional networks
• Partner with marketing and engagement leadership to strengthen personal branding and execute outreach strategies

Design & Product Expertise

• Collaborate with design teams to provide space planning, product selection, and pricing solutions
• Maintain expert-level knowledge of industry trends, products, and innovative office interior solutions

Collaboration & Project Execution

• Work closely with the PMO team to ensure smooth project handoff post-sale
• Represent the company during on-site installations, addressing challenges and ensuring project success

Professional Development

• Participate in sales leadership training, including our WIN Strategy and repeatable sales processes
• Utilize CRM and pipeline management tools (e.g., NetSuite) to manage performance and opportunities

Do you have experience in Customer communication?, * Degree in interior design or related field

• Experience in the contract furniture or interior design industry and/or experience in interior design
• Knowledge of the commercial real estate (CRE) industry
• A passion for developing relationships with Owners, C-Level executives, Finance, Facilities Management, and human resource executives, within companies of all sizes
• Strong organizational skills with high attention to detail and accuracy
• Entrepreneurial growth mindset focused on long-term success
• Self-motivated with strong interpersonal skills and ability to ask pertinent questions to determine client needs
• Ability to provide excellent customer service and foster both internal & external relationships
• Must be assertive, flexible, and have a strong sense of urgency with a high attention to detail
• Committed to supporting team goals and playing a major role in the alignment of sales ops
• Excellent written and verbal communication skills
• Strong aptitude of Microsoft Office systems with ability to learn our internal system
• Previous CRM Experience Preferred (I.e., NetSuite, Salesforce, HubSpot, SAP, Oracle, etc.)
• Naturally engaging, builds trust quickly and communicates effectively with diverse stakeholders
• Solution-oriented, listens actively and delivers thoughtful, customized solutions
• Eager learner, stays current on market trends, products, and best practices
• Highly adaptable, adjusted approach to meeting client needs and evolving situations
• Proactive and organized, plans, managing priorities, and consistently follows through

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Paid holidays, * Insurance - Medical, Dental, Vision, Life Insurance
• Retirement Plan
• Paid Time Off, Holidays
• Career growth
• Community activities

Rightsize Facility is a holding company headquartered in Chicago, IL, with offices throughout the Metro Chicago and Metro Detroit areas. Our portfolio includes businesses in the office furniture and facility services industries. Our mission is to create better workplaces for today's workforce-regardless of budget-through environmentally conscious and sustainable practices. Our operating companies are industry leaders, driven by innovative strategies, cutting-edge technology, and a strong commitment to exceptional customer service.