Campus IT Specialist

Harmony Public Schools
Grand Prairie, United States of America
22 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 44K

Job location

Grand Prairie, United States of America

Tech stack

Microsoft Windows
JIRA
Computer Networks
Networking Basics
Remote Access Technology
Computer Equipment
Information Technology

Job description

We are seeking a skilled and dedicated Campus IT Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and ensuring the smooth operation of computer systems within the campus. This role requires a strong foundation in computer networking, hardware, customer service skills, and a passion to serve students while effectively assisting users and resolve technical issues.

Responsibilities

Cooperating with the District staff in the total effort to bring about quality education for students through the use of instructional technology.

o Assisting in planning, coordinating and implementing instructional technology applications consistent with established project objectives and activities.

o Providing on-going in-service to teachers, administrators and Para-professionals in the use of instructional technology and the use of hardware applications.

o Troubleshoots hardware and software to identify computer malfunctions.

o Maintains technology inventory records and paperwork.

o Coordinating efforts to assist schools in the identification, selection, acquisition, use and evaluation of computer hardware and appropriate software.

o Establishing and maintaining technology resources appropriate for classroom use.

o Attending required local, state and other meetings/workshops/conferences for the purpose of sharing and collecting information gained with the district schools.

o Performs other job related duties as required.

Requirements

Do you have experience in Computer operation?, Do you have a High school diploma or GED?, Proficiency in computer networking principles and practices.

  • Strong customer service skills with a focus on user satisfaction.
  • Experience with IT support processes and tools such as Remedy or Jira.
  • Knowledge of VPN technologies and configuration.
  • Familiarity with computer hardware components and troubleshooting techniques.
  • Understanding of IT infrastructure management best practices.
  • Experience with Windows operating systems is essential.
  • Excellent problem-solving skills and attention to detail., * High school or equivalent (Required)

Benefits & conditions

Pulled from the full job description

  • Referral program
  • Tuition reimbursement
  • 401(k)
  • Health insurance
  • Retirement plan
  • Paid time off
  • Vision insurance, * 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Relocation assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Compensation Package:

  • Hourly pay
  • Retention bonus

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