IT Administrator

• An IT Manager who is actively involved in systems, infrastructure, and project work.
• A Remote System Administrator who handles cloud and non-physical infrastructure.
• An additional team member who assists with Tier 1 support and administrative duties.

Our Philosophy: You will not be expected to know everything on day one. This role is highly collaborative, and most large initiatives are handled as a team effort. We are actively modernizing our systems and cleaning up legacy infrastructure, making this a great opportunity for someone who enjoys both maintaining stability and building for the future., The IT Administrator operates both reactively and proactively:

• Reactive: Provide timely, effective technical support for the company's computing infrastructure and end users.
• Proactive: Continuously identify opportunities to improve systems, hardware, documentation, security, and performance.

(Note: Final title, project autonomy, and day-to-day scope will be aligned with the candidate's experience level.), Network & Infrastructure Support

• Assist with the installation, configuration, and maintenance of network and server infrastructure.
• Configure and support Aruba and Arista switches (including CLI-based work), Ubiquiti gateways, and Fortinet FortiGate firewalls (rules, policies, VPNs).
• Support ISP connectivity, VLANs, IP addressing, WiFi configurations, and NVR security camera systems.
• Participate in physical infrastructure upkeep: server installations, UPS battery replacements, server room organization, cable tracing, cable management, and legacy cable abatement.
• Assist with modernization efforts, including decommissioning and securely disposing of retired Cisco gear and storage drives.
• Systems Administration & Security
• Active Directory & Identity: Manage user accounts, access, permissions, object lifecycles, and Group Policy (GPO).
• Microsoft 365: Support and maintain our M365 and Exchange hybrid/cloud environment.
• Virtualization & Backups: Assist in maintaining our VMware vSphere and Veeam backup systems.
• Endpoint & Security Operations: Manage system health through OS/application patching cycles. Monitor and support endpoint protection (CrowdStrike), SEIM logging, identity protection, email filtering (Barracuda), and remote access tools.

Helpdesk, ERP & Specialized Application Support

• Respond to and resolve Tier 1 and 2 issues involving Windows PCs, thin clients, mobile devices, and core business applications.
• Build, configure, and deploy new workstations, managing the full device refresh cycle.
• Provide specialized application support for industry software: AutoCAD, Trimble products, BIM360, and CAMduct.
• Support our core cloud-based business systems (Viewpoint Vista / FieldConnect), assisting with basic configurations, user issue tracking, and vendor ticketing.

Asset Lifecycle & Inventory Management

• Maintain and organize IT stock areas and track hardware assets, warranties, and configurations.
• Maintain accurate documentation of hardware specifications, asset tags, and user assignments.
• Assist with sourcing replacement components and hardware upgrades.

Do you have experience in IT department experience?, Do you have a Associate's degree?, We are a company of 200+ employees supported by a small, collaborative IT team. We are seeking an adaptable IT Administrator (Level I or Level II) to join our group and help support, maintain, and modernize our IT environment.

This is a hands-on, cross-functional role covering systems administration, networking, infrastructure, and end-user support. The ideal candidate will have a solid foundation in either systems or networking, along with a genuine willingness to learn and grow across multiple technologies., * Education/Experience: Associate's degree in IT, Computer Science, or related field OR equivalent hands-on experience.

• IT Administrator I: Typically 1-3 years of relevant IT experience.
• IT Administrator II: Typically 3-5+ years of relevant IT experience.
• Technical Foundation: A baseline understanding of Active Directory, core networking fundamentals (IP addressing, DNS, DHCP), and comfort learning and utilizing command-line interfaces (CLI).
• Mindset: Strong troubleshooting skills, an appetite for learning new technologies, team-focused, and a patient, professional, user-first support attitude.
• Must Value: Collaboration, organization, integrity, accountability, humility, and humor
• Physical: Ability to lift up to 50 lbs. for server installations and physical infrastructure tasks. Walking, bending, lifting, ability to see, hear, speak. etc.

Preferred (Nice to Have)

• Experience with VMware vSphere, Veeam backups, or M365/Exchange management.
• Experience with Fortinet, Aruba, Arista, or Ubiquiti hardware.
• Exposure to Viewpoint Vista or similar ERP environments (including basic application customization or vendor support).
• Familiarity running basic SQL queries or using reporting tools (like Crystal Reports) for application configurations.
• Background working within a small, cross-functional IT team or assisting with legacy infrastructure cleanups.

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Vision insurance
• Dental insurance
• Flexible spending account, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance