Network Technician

Join our dynamic team as a Network Technician and become a vital part of maintaining and enhancing our IT infrastructure! In this energetic role, you will troubleshoot, support, and optimize network systems to ensure seamless connectivity and security across our organization. Your expertise will help keep our technology running smoothly, empowering teams to perform at their best. If you thrive in fast-paced environments and enjoy solving technical challenges, this opportunity is perfect for you!, * Provide technical support for network issues, including LAN (Local Area Network) and VPN (Virtual Private Network) connectivity problems

• Manage and troubleshoot computer hardware, operating systems (Windows, macOS, Linux), and software applications such as Microsoft Office and Help Desk tools like ServiceNow or Jira
• Configure and maintain network devices such as firewalls, switches, routers, and BMC Remedy systems to ensure optimal security and performance
• Assist users with desktop support tasks including software troubleshooting, operating system updates, and hardware repairs
• Monitor network performance, identify issues proactively, and implement solutions to minimize downtime
• Support the setup and management of IT infrastructure components including LANs, operating systems, and security protocols
• Document incidents, resolutions, and system configurations accurately using ticketing tools like Jira or ServiceNow

• Proven experience in IT support roles with a focus on computer networking and help desk functions
• Strong knowledge of operating systems including Windows, macOS, and Linux environments
• Familiarity with network security tools such as firewalls, VPNs, and related protocols
• Ability to troubleshoot software issues related to hardware compatibility or network connectivity efficiently
• Excellent communication skills to clearly explain technical solutions to non-technical users
• Experience managing computer hardware components and performing desktop support tasks
• Knowledge of IT support ticketing systems like BMC Remedy or ServiceNow is highly desirable
• Demonstrated ability to work independently while collaborating effectively within a team environment

Embark on a rewarding career where your technical skills make a real impact! We're committed to fostering an inclusive environment that supports your growth as a Network Technician. Join us in ensuring our technology infrastructure remains robust, secure, and innovative-every day is an opportunity to learn new skills and advance your career!