Microsoft 365 & Azure Administrator

The System Administrator is responsible for ensuring the stability, security, and efficient operation of Baton Rouge Community College's computer systems and servers. This role includes maintaining and configuring hardware and software infrastructure, as well as proactively monitoring system performance and resolving issues to minimize downtime and disruption to college operations. The System Administrator also participates in research, planning, and implementation of new technologies to support and advance the college's evolving IT and business needs. A strong emphasis is placed on system reliability, user support, and continuous improvement to align with institutional goals. Duties and Responsibilities: Exchange Online Administration

• Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow.
• Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors.
• Troubleshot mail delivery issues and perform message trace and audits.
• Perform mailbox migrations and hybrid Exchange management (if applicable).

SharePoint Online Administration

• Administer SharePoint Online sites, document libraries, and user permissions.
• Support site owners with design, workflow, and content management.
• Monitor and maintain SharePoint storage quotas and compliance policies.
• Manage site collections, retention policies, and data loss prevention (DLP) settings.

Microsoft Teams Administration

• Configure and manage Teams policies (messaging, meetings, voice, and app permissions).

Responsibilities include but are not limited to. Exchange Online Administration

• Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow.
• Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors.
• Troubleshot mail delivery issues and perform message trace and audits.
• Perform mailbox migrations and hybrid Exchange management (if applicable).

SharePoint Online Administration

• Administer SharePoint Online sites, document libraries, and user permissions.
• Support site owners with design, workflow, and content management.
• Monitor and maintain SharePoint storage quotas and compliance policies.
• Manage site collections, retention policies, and data loss prevention (DLP) settings.

Microsoft Teams Administration

• Configure and manage Teams policies (messaging, meetings, voice, and app permissions).
• Support users and troubleshoot Teams-related issues including integration with Outlook and SharePoint.
• Manage Teams lifecycle (creation, archiving, deletion) and enforce governance.

Microsoft Intune (Endpoint Manager) Administration

• Configure and deploy mobile device management (MDM) and mobile application management (MAM) policies.
• Enroll and manage Windows, iOS, and Android devices using Intune.
• Deploy applications, security baselines, compliance policies, and Windows update rings.
• Monitor device compliance and remediate non-compliant devices.

Azure Administration

• Manage Azure Active Directory (AAD) users, groups, roles, and conditional access policies.
• Monitor and manage Azure resources such as virtual machines, networking, and storage (if applicable).
• Configure role-based access control (RBAC), Azure AD Connect, and synchronization tools.
• Support Azure security and compliance initiatives (e.g., MFA, Defender for Cloud).

Windows Server Administration

• Install, configure, and maintain Windows Server OS (2012, 2016, 2019, 2022).
• Manage Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services.
• Monitor and ensure the health and performance of Windows servers.
• Perform server hardening and apply security best practices.
• Manage file and print services, shares, and access controls.
• Install, configure, and maintain virtualization platforms (e.g., VMware vSphere, Microsoft Hyper-V, Nutanix AHV).
• Create, manage, and monitor virtual machines (VMs), templates, and snapshots.
• Ensure high availability, load balancing, and disaster recovery for virtual infrastructure.
• Monitor performance and capacity; optimize resources (CPU, memory, storage).
• Apply patches, upgrades, and firmware updates to hypervisor hosts.

General Responsibilities

• Perform daily operational monitoring, reporting, and troubleshooting of M365 and Azure environments.
• Implement and maintain security best practices and compliance configurations.
• Document procedures, configurations, and support materials.
• Provide technical support and guidance to users and other IT staff.
• Stay up to date with Microsoft roadmap, updates, and new feature releases.
• Participate in disaster recovery planning, testing, and execution.

5% Other duties as assigned

Do you have experience in UEM?, Do you have a Master's degree?, Required Education: Bachelor's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training. Required Experience: *3+ years of experience in Microsoft 365 and/or Azure administration.

• Strong knowledge of PowerShell scripting for automation and reporting.
• Experience with Microsoft 365 Security & Compliance Center.
• Technical documentation skills.
• Have strong customer service skills and experience.
• Good written and verbal communication skills, Preferred Education: Master's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training

Preferred Experience: * 7+ years of experience in Microsoft 365 and/or Azure administration

Preferred Knowledge, Skills and Abilities: * Microsoft certifications (e.g., MS-102, AZ-104, SC-300) are a plus.

Pulled from the full job description

• Health insurance
• Dental insurance
• Employee assistance program