Amazon Marketplace Administrator

This is a delivery-focused role at the heart of a busy Amazon and marketplace department. The Marketplace Administrator owns the day-to-day running of Amazon and wider marketplace activity across our managed brands, taking responsibility for the recurring operational work that keeps accounts healthy and reporting reliable.

Working closely with the Amazon Marketplace Manager, the role spans reporting, account checks, purchase order admin, catalogue work, case tracking and new SKU onboarding. It suits someone who enjoys structured, detail-led work, likes owning a routine, and takes pride in keeping things running to a consistent standard.

What You Will Do

Reporting and account monitoring

• Prepare weekly and monthly marketplace reporting packs to a consistent standard.
• Carry out routine Amazon account and catalogue checks on a regular schedule.
• Monitor catalogue issues, suppressed listings, missing images and content errors, flagging anything that needs escalation.

Operational delivery

• Support purchase order management, order tracking and issue logging.
• Maintain case logs and follow up on open Amazon support cases through to resolution.
• Assist with new SKU setup, content checks and upload tracking.
• Support listing optimisation and SEO, carrying out much of the detailed groundwork and putting forward suggestions and test ideas to improve visibility and conversion.
• Keep asset trackers, launch trackers and onboarding checklists current.

Advertising and competitor support

• Support basic advertising checks, including budget pacing and campaign status reviews.
• Collect competitor screenshots, run pricing checks and record category observations.

Process and escalation

• Support internal process documentation and adherence to our SOPs.
• Escalate commercial, strategic or sensitive issues to the Amazon Marketplace Manager promptly and with the right context., * Exposure to Amazon, whether Seller Central, Vendor Central or Amazon Ads.
• Familiarity with TikTok Seller Central, Helium 10 (He10) or Looker Studio.
• Experience preparing performance or sales reporting, ideally in a commercial or agency setting.
• A genuine interest in e-commerce, retail media or marketplace operations.

What We Offer

• Real Living Wage as a minimum, with higher pay for relevant Amazon experience.
• A genuine development path: as you build defined competencies, your responsibilities grow, and your pay is reviewed to reflect your increasing skill.
• Hybrid working - 4 days office-based (St Albans), 1 day working from home
• A central role in a growing function, with broad exposure to Amazon, advertising and wider marketplace channels.
• Structured onboarding and support through established processes and a clear development plan.

Key Details

Reports to

Do you have experience in Social media management?, Amazon experience is not required for this role. We are looking for someone organised, reliable and quick to learn, who we can train on our systems through established processes. Relevant Amazon experience is a genuine bonus and is reflected in the salary on offer., * Strong organisation and attention to detail, comfortable owning recurring tasks to deadlines.

• Confident with Excel and Google Sheets.
• Clear written communication, including a professional approach to email.
• Methodical, process-led and quick to pick up new systems.
• Reliable and accountable, with the instinct to flag problems early.

Pulled from the full job description

• Company pension
• On-site parking