Build Team Member - AV/IT
Role details
Job location
Tech stack
Job description
Due to continued growth, we are looking to expand our Build Team with a hands-on, detail-focused Build Team Member to support the configuration, testing and preparation of digital signage hardware.
This is a full-time, permanent, on-site role based in Altrincham (WA14) and is ideal for both entry-level candidates and those with existing hands-on experience looking to build or develop a career in IT, AV or digital technology within a fast-growing agency environment.
Our Values
We look for people who share our core values and demonstrate them in their daily work:
Teamwork: Working as one collaborative team across all departments to achieve our goals together.
Innovation: Developing people, processes, and systems to make Pixel and our clients more successful.
Clients: Delivering best-in-class service to our clients, going above and beyond to assist them with our down-to-earth approach.
Respect: Treating colleagues, clients, and suppliers with respect in all interactions.
The Role
This position involves configuring, testing, and preparing digital signage hardware in strict alignment with approved workflows and technical processes. Operating within a practical, hands-on workshop and warehouse environment, you will work both independently and collaboratively to ensure all equipment is delivered to an exceptional standard.
As a physically active role, you will work with physical equipment daily. This includes the routine manual handling of screens and hardware, with full training provided for occasional heavier lifting in line with safe working practices.
Key Responsibilities:
- Hardware Configuration & Testing: Configure, test, and troubleshoot digital signage hardware and software components prior to deployment.
- Systems & Data Management: Own and maintain internal install tickets, log stock movements via our ERP system, and ensure the hardware asset register is accurately updated at the point of configuration.
- Technical Documentation: Produce basic cabling schematic diagrams to support installations in line with current AV standards.
- Logistics & Prep: Safely package, label, and prepare finalised equipment for secure shipment.
- Workspace Maintenance: Maintain a clean, organised, and safe build environment at all times.
Note: Full training will be provided on our specific hardware, configurations, workflows, and proprietary content management platforms.
Requirements
Do you have experience in Organizational skills?, This role is an excellent opportunity for someone starting their career in IT, AV, or digital technology, or someone with existing hands-on experience looking to develop further. You should have a genuine interest in technology and hardware, a willingness to learn, and take pride in delivering work to an exceptional standard., * Technical Knowledge: A strong fundamental understanding of Windows OS, PC hardware components, and basic technical troubleshooting.
- Physical Capability: Comfortable staying active - this role involves the safe manual handling, lifting, and setup of heavy or fragile IT assets.
- Workflow Management: Able to thrive under pressure, maintain great attention to detail, and manage multiple tasks independently to meet tight deadlines.
- Team Collaboration: A reliable, self-motivated team player with a proactive approach to helping others and a confident, can-do attitude.
- Communication: Strong written and verbal communication skills.
Desirable (Nice to haves):
- Prior exposure to, or basic operational knowledge of, Linux operating systems.
- Basic understanding of networking concepts, including IP addressing.
- Relevant IT certifications (e.g., CompTIA ITF+/A+ or equivalent vocational experience).
Benefits & conditions
Pulled from the full job description
- Employee discount
- Free parking
- Company pension
- Health & wellbeing programme
- Cycle to work scheme
- Company events
- On-site parking, * Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking