IT Support Technician

Job Title: IT Support Technician Department: Finance Location: Doncaster Salary: £30,000 per year Working Hours: 37 hours per week (office-based) Travel: Occasional travel to Sandy depot as required, Overview: Our client is seeking a reliable and self-motivated IT Support Technician to support the day-to-day IT operations across the UK business. You will provide hands-on technical support to users, maintain IT infrastructure, liaise with third-party providers, and ensure secure, smooth IT services for the organisation., * Act as the primary point of contact for all IT support issues across the UK business.

• Work closely with Group IT to ensure alignment with group policies and procedures.
• Provide first and second line support for hardware, software, network, and user-related issues.
• Install, configure, maintain, and troubleshoot laptops, tablets, printers, and mobile devices.
• Support onboarding and offboarding processes for employees (equipment setup and access management).
• Support Microsoft 365 applications (Outlook, Teams, SharePoint, Office apps).
• Manage user accounts and permissions.
• Monitor and maintain IT equipment, software licensing, backups, and cybersecurity controls.
• Maintain accurate IT asset registers, system documentation, and support records.
• Assist with system upgrades, infrastructure improvements, and IT projects.
• Ensure compliance with company IT policies, GDPR and security best practices.
• Identify opportunities to improve systems, processes, and overall IT efficiency.

Do you have a valid Driving License license?, Do you have experience in Windows?, * Proven experience in an IT support role.

• Ability to work independently in a standalone role.
• Strong knowledge of Microsoft Windows environments and Microsoft 365.
• Understanding of IT security, backups, and business continuity.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Organised, proactive, and able to prioritise workload effectively.

Desirable Skills

• Experience in manufacturing, engineering, or multi-site environments.
• Knowledge of ERP/business systems support (Microsoft Dynamics NAV/Navision).
• Experience in Construction/Manufacturing/Civil Engineering or Services industries.

Other Requirements

• Full UK Driving Licence.

Pulled from the full job description

• Sick pay
• Employee assistance programme
• Free parking
• Additional leave
• Company pension
• Casual dress
• On-site parking, * Competitive salary and pension
• Hybrid/onsite options (specify if applicable)
• Training and development opportunities
• 25 days' holiday plus public holidays (or as per company policy)
• Employee assistance program, Note: Salary is stated as £30,000 per annum. All roles are subject to successful background checks and standard company policies.

Pay: £30,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Free parking
• On-site parking
• Sick pay