IT Specialist
Role details
Job location
Tech stack
Job description
If you enjoy a role where no two days are exactly the same, this is for you. You will bridge the gap between hands-on IT support, reporting, and inventory logistics. You will be the go-to person for troubleshooting daily tech issues, managing inventory, and stepping up to anchor the IT department when the IT Manager is away., * IT Support & Ticketing: Own the internal IT help desk. Triaging, troubleshooting, and resolving daily hardware and software tickets for our team.
- Inventory Management: Track, organize, and manage company tech assets and operational inventory. Ensure that we are fully stocked at all times.
- Reports Management: Maintain and manage specific reports and data visualizations.
- IT Department Coverage: Serve as the primary backup and point of contact for the IT department during the Manager's absence.
Requirements
Do you have experience in Tableau?, Do you have a High school diploma or GED?, We value diverse backgrounds and recognize that skills can be built through different paths. This role requires a baseline of IT experience depending on your education: 4 years with a High School diploma, 2 years with an Associate degree, or 0-1 years with a Bachelor's degree. We also highly prefer candidates with service industry experience and familiarity with Workwave products., * Google Workspace Proficiency: Strong experience using and administering Google Enterprise products.
- Data Basics: A foundational understanding of SQL (ability to run basic queries) and Tableau (ability to navigate and interpret dashboards).
- On-Site Availability: This is a fully in-office position (5 days a week) at our Apex, NC office.
- Problem-Solver Mindset: Adaptable, resourceful, and ready to take ownership of projects.
Are you ready to? Do what you love, with people you love, making a massive difference, being compensated appropriately and having time for other passions.
Benefits & conditions
Pulled from the full job description
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance
- Employee assistance program
- Disability insurance, * Health Insurance (Medical, Dental, Vision)
- Paid Time Off & Company Paid Holidays
- Company Paid Short-term Disability & Long-term Disability
- 401(k) Program & Company Match
- Employee Assistance Program
- Financial Assistance Programs