PC Technician
Role details
Job location
Tech stack
Job description
As a PC Technician supporting USACE, you keep systems running, resolve issues quickly, and ensure users stay focused on their work. Your work directly supports mission continuity across critical infrastructure and engineering operations.
If you enjoy hands-on problem solving in real time, this is a role where you can make an immediate impact.
What You Will Do
You will support day-to-day enterprise IT operations by:
- Installing, configuring, and maintaining desktop hardware and software
- Supporting users onsite and remotely with technical and operational needs
- Deploying PCs, printers, and peripherals
- Configuring operating systems and installing applications
- Troubleshooting hardware, software, and printer issues
- Coordinating repairs and collaborating across IT teams
- Managing and resolving support tickets through ServiceNow, Remedy or similar ticketing systems
- Contributing to system improvements and operational reliability
Requirements
- Active Interim Secret Clearance
- High School Diploma or equivalent
- DoD 8570 IAT Level I certification (A+ CE, Network+ CE, SSCP, CCNA Security, or equivalent)
- 3 or more years of relevant technical support experience
- Ability to obtain required DoD 8570 IA Computing Environment certification within 6 months
- Experience supporting Windows environments and Microsoft Office
- Strong troubleshooting and problem-solving skills
- Ability to work independently and collaborate across teams
- Ability to lift up to 40 pounds
- Valid Driver's License
Preferred Qualifications
- Experience supporting Office 365 environments
- Experience with Lexmark, HP, or Ricoh printer maintenance
- Prior USACE or ACE IT experience
- Experience supporting DoD environments
Benefits & conditions
At Allyon, your compensation goes beyond salary. Our Total Rewards program is designed to lower your costs, support your wellbeing, and give you confidence in your future.
- Four flexible medical plan options with premiums averaging 15% below industry benchmarks
- Up to $1,800 in annual wellness incentives plus monthly rewards that put money back in your pocket
- $0 telemedicine visits and open access provider networks with transparent pricing
- 401(k) with modern planning tools plus HSA and FSA options for tax advantaged savings
- Dental, vision, life, disability, and supplemental coverage including accident and critical illness
- Paid time off starting on day one plus flexibility to support balance
Your compensation is designed to make a real difference day to day, giving you the support and confidence to do your best work and live well outside of it.