Network Engineer - (US only)

We are seeking a motivated Network Engineer to join our team. The ideal candidate will have hands-on experience with Cisco and Fortinet products along with a strong understanding of TCP/IP, VLANs, routing, switching, and basic network security concepts.

This role involves supporting network infrastructure, troubleshooting connectivity issues, and assisting in the implementation of network solutions to ensure optimal performance and security.

Demonstrates strong collaboration skills by working effectively with colleagues across teams, communicates professionally and confidently with customers when addressing inquiries or resolving issues, and provides prompt, clear, and customer-focused responses to helpdesk tickets to ensure high-quality support and a positive service experience.

This role is primarily onsite and requires presence in facilities to support network operations; limited remote work may be available based on business needs.

Responsibilities:

• Configure, maintain, and troubleshoot network devices including routers, switches, firewalls, and wireless infrastructure.

• Manage physical cabling (copper/fiber) in various data centers and remote offices.

• Assist in the deployment and management of various network devices with various vendors and remote office contacts.

• Monitor network performance and ensure high availability and reliability.

• Respond to network-related incidents and provide timely resolution.

• Work with user issues, support tickets.

• Support network documentation, including diagrams, configurations, and procedures.

• Collaborate with senior engineers on network design and implementation projects.

• Ensure compliance with security policies and best practices.

• Vendor Management: Work with various vendors on support tickets and product implementation., We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

This role requires onsite support in office and data center environments and may involve hands-on work with network devices and physical cabling (copper/fiber). Essential functions may require standing/walking, bending/kneeling, and working in network closets or equipment rooms. Ability to lift and carry up to 25 lbs occasionally, with or without reasonable accommodation.

What you must have:

• 5+ years of overall experience supporting and maintaining enterprise network infrastructure in a production environment.

• Hands-on experience with Cisco and Fortinet products

• Have a working knowledge of TCP/IP, VLANs, routing, switching, and basic network security concepts.

Preferred Qualifications:

• Bachelors degree in network engineering

• Experience with IPSEC VPNs, Juniper Mist wireless networking, and Fortigate Firewalls, Fortinet Endpoint Management Server (EMS) and Forticlient, and FortiNac.

• Experience with MS Azure/AWS networking infrastructure and concepts.

• Cisco certifications (CCNA or higher) or Fortinet NSE certifications.

• Basic scripting or automation skills (Python, Ansible) is a plus.

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.