Systems Engineer

JOB SUMMARY: Under the supervision of the Senior Systems Engineer, this person performs server, network, security, and telecommunications-related technical support for the District, including routine server management, network management, archival support, telecommunications support, and expert support for technicians., * Provide expert-level support for Support Services

• Participate in daily stand-up meetings and periodic scrum review meetings
• Enter, update, and close help desk tickets in the District service management system for reference and quality control purposes
• Contributes to the District knowledge management system by adding and modifying FAQ items to provide more self-service support options.
• Contributes to the accurate maintenance of the District technology inventory
• Manage Linux and Windows-based servers
• Manage VMware ESXi and vSphere environment
• Maintain SAN storage
• Manage Office 365 and G-Suite tenants
• Provide integration support to, and collaborate with, other IT teams
• Manage cloud services
• Manage mobile devices
• Manage security and security services
• Manage daily archives
• Manage telecommunications systems
• Manage print services
• Successfully complete district-assigned trainings, per established deadlines - job-specific training will be provided as available
• Organize and prioritize tasks to meet deadlines
• Maintain an organized environment
• Communicate effectively with students, staff, and parents, verbally and in writing
• Establish and maintain effective working relationships
• Ability to work independently as well as with a team
• Fine motor skills and the ability to lift up to 50 pounds unassisted, to lift and move equipment and supplies
• Able to stand or sit for long periods of time (up to entire shift as tasks require), as well as stoop, squat, bend, crouch, reach, kneel, and climb stairs frequently during the shift
• Able to ride in a vehicle, as necessary (e.g., training on occasion)
• Able to work indoors during all seasons/weather/temperatures as permitted

ADDITIONAL FUNCTIONS:

• Communicate effectively via district-assigned email on a daily basis as determined by supervisor
• Accurately complete electronic time sheets and absence reporting via the timekeeping system, per assigned deadlines
• Regular and reliable attendance
• Consistent and reliable performance of job responsibilities
• Perform other job responsibilities deemed appropriate by the supervisor/building administrator and/or Superintendent

• Required: Associate degree in Computer Science, Information Technology, or related field

• An equivalent combination of education and experience would be considered.

• Required: PowerShell experience.

• Preferred: Bachelor's degree

• Preferred: A+, ITF +, Network +, Security +, Server +, Linux +, Microsoft MCITP, or Google Certified Administrator certifications.

• Experience:

• Preferred: Minimum of two years of related experience in Information Technology in a complex, multi-location organization.

Demonstrated Technical Skills

• Advanced level computer skills and knowledge of specialized position-specific systems and procedures, and related computer programs
• Ability to manage tasks that are multiple and diverse with some interrelationship across functional areas
• Ability to perform duties within the scope of school policies, procedures, and objectives
• Use judgment to achieve results when faced with an ambiguous situation
• Exercise independent judgment within accepted school practices and guidelines
• Ability to troubleshoot highly sensitive or confidential issues
• Ability to write reports, business correspondence, and procedure manuals
• Ability to perform highly complex and technical tasks with significant impact in a fast-paced environment
• Ability to prepare and analyze reports, make presentations, and maintain records
• Public Relations Skills: Ability to relate to school-aged children, parents, teachers, and members of the community
• Possess well-developed problem-solving skills
• Possess sound, independent judgment, including handling of confidential matters
• Ability to adapt to changes in plans or activities on short notice
• Pass a background check

Come join Midland Public Schools! The District is uniquely linked to and intertwined with the surrounding community and boasts a strong tradition and expectation of exceptional academics. Midland Public Schools holds a high concentration of STEM-degreed individuals and readily offers business needs for strong-skilled trades. The district is located adjacent to the world headquarters of Dow Chemical as well as large employers, such as MyMichigan Health, Dupont, and Corteva. Midland provides big-city amenities with a small-town feel and is the home to Midland Center for the Arts, Greater Midland Community Center, Great Lakes Loons/Dow Diamond, Dow Gardens and the Whiting Forest home of the 1,400-foot-long canopy walk, soaring up to 40 feet above the ground. Please visit the Midland Public Schools website for more information and enjoy the Midland Awaits video where you'll learn more about why Midland is the perfect place to work, live and play!