DevOps Engineer
Role details
Job location
Tech stack
Job description
As a Senior DevOps Engineer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better.
You will be responsible for maintaining and evolving our Wowza and Camunda instances in our Production environment as well as working with our Software Development teams to help improve our DevOps practices., * Design, build, maintain and improve CI/CD pipelines, deployment tooling and engineering standards across services and platforms.
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Transform technical requirements into effective DevOps tooling and processes that enable safe, fast and reliable product delivery.
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Ensure deployment strategies are repeatable, scalable, resilient and highly available across multiple environments.
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Automate infrastructure provisioning, configuration and operational tasks using infrastructure as code and scripting.
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Support and maintain live services, including incident response, troubleshooting, root cause analysis and problem management.
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Provide deep technical support to delivery teams, identify bottlenecks and solve complex operational problems.
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Implement and improve observability, including monitoring, alerting, logging, dashboards and service health checks.
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Apply security best practice across the delivery lifecycle, including secrets management, patching, vulnerability management and secure by design approaches.
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Manage service availability, performance and capacity in a way that is effective, measurable and cost conscious.
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Coach and mentor junior colleagues, promote knowledge sharing and support the development of DevOps capability across the organisation.
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Participate in recruitment, procurement and supplier engagement where required.
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Support planned and occasional urgent out-of-hours work for releases, pipeline updates, smoke testing, incidents and essential maintenance., * Experience supporting media/video streaming platforms such as Wowza and/or workflow or orchestration platforms such as Camunda.
Working pattern and out-of-hours support
This role supports live digital services and deployment pipelines. Candidates should be aware that the role requires some flexible working outside standard office hours.
This includes supporting pipeline updates outside normal working hours and completing checks to confirm services have not been affected, Monday to Friday. Where an issue is found during the 8am smoke test, the expectation is that it is investigated and corrected as soon as possible, with the aim of restoring service before 9am.
Where both roles are in post, cover will be required across the core working day of 8am to 5pm, Monday to Friday. Major Wowza image upgrades can only take place after 7pm during the working week. Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).
For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended).
Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy., We will assess your experience for this role via the following methods CV or Work History, Statement of Suitability Statement of Suitability Guidance for the Statement of Suitability When submitting your application please complete the following coding task and provide a link to the repository:
https://github.com/hmcts/dts-devops-challenge
Please note the Civil Service application process is name-blind, so ensure that the repository containing your code does not include any personal information that would identify you. Evidence of Experience CV or Work History, Statement of Suitability
Interview stage assessments
Interview Dates W/C 10th August subject to change Behaviours Leadership Delivering at Pace Technical Capability Skill 1 - Programming and Build Capability Skill 2 - Systems integration Capability Skill 3 - Service support Capability Skill 4 - Information security Capability Skill 5 - Systems design Coding task- required to present your solution during the interview and there will be an extension exercise you will also be asked to do. Level of security checks required DBS Basic Security Clearance (SC)
Requirements
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Strong experience designing and operating cloud native platforms and deployment pipelines in enterprise environments.
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Hands on expertise with infrastructure as code and automation tooling, for example Terraform and scripting languages such as Bash, Python or Groovy.
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Experience with containerisation and orchestration technologies such as Docker and Kubernetes.
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Strong understanding of CI/CD practices, source control, build tooling and release automation.
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Experience of supporting and improving live services, including incident management, service support, monitoring and operational troubleshooting.
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Knowledge of platform security, including identity and access management, secrets management, vulnerability mitigation and secure engineering practices.
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Ability to design scalable, resilient and supportable solutions, with an understanding of networking, certificates, APIs and systems integration.
Benefits & conditions
The national salary range is £58,511 - £65,329, London salary range is £63,343 - £70,725. Your salary will be dependent on your base location, The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.