Senior IT Field Engineer
Role details
Job location
Tech stack
Job description
Our work matters to millions. It'll matter to you too. Join our UKCS Regional Scotland team as a Senior IT Field Engineer in Peterhead and you'll be a big part of fascinating, complex, varied and meaningful work.
Pivotal in maintaining and enhancing our technological infrastructure. This position is responsible for ensuring robust network performance, effective hardware and software deployment, and high-level technical support across various locations, thereby supporting Balfour Beatty's operational excellence and service delivery.
The position is predominately site based with some flexibility to work from the Project office in Peterhead as well. What you'll be doing
- Oversee the installation, configuration, and maintenance of network systems including M365, Cloud services, and Meraki technologies.
- Plans, directs, and coordinates activities to manage project mobilisation from contract tender to live operational stage, in-service changes and then final decommission.
- Lead root cause analyses and diagnostics to resolve complex technical issues.
- Implement network security measures, manage firmware updates, and ensure compliance with current IT standards.
- Coordinate the setup and support of video conferencing systems across multiple sites.
- Engage with key stakeholders to gather requirements and deliver IT solutions that enhance business operations.
- Guide the deployment of software and hardware upgrades to ensure minimal disruption to services.
- Maintain high levels of service reliability and performance through proactive equipment maintenance and upgrades.
- Provide technical leadership and expertise in IT service operations, ensuring alignment with strategic objectives.
- Facilitate training and development sessions for IT staff on new technologies and best practices.
- Monitor and report on IT service performance metrics to inform continuous improvement initiatives
Requirements
Do you have experience in Project management methodology?, * Professional membership in relevant IT or engineering institutions.
- Leadership capabilities for overseeing project-based teams and influencing cross-functional collaborations.
- Experience with Network Configuration, Technical Troubleshooting, and Security Management.
- Experience of project management methodologies & tools.
- Experience with budget management, supplier management and resource scheduling.
- Openness to candidates with transferable skills from different sectors, focusing on capability and adaptability rather than specific sector experience.
Benefits & conditions
Pulled from the full job description
- Annual leave
- Company pension
- Paid volunteer time, As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…