SAP Business System Analyst

We are seeking a highly motivated and experienced SAP SD & Finance Business Systems Analyst to join our IT Applications team. This hybrid role requires strong business process knowledge and systems expertise in Sales & Distribution (SD) and Finance (FI/CO) to support Order to Cash (O2C) and Procure to Pay (P2P) business processes. You will work closely with cross-functional business and IT teams to understand requirements, design scalable solutions, provide ongoing support, and ensure seamless integration across our SAP S/4HANA Private Cloud and a diverse application ecosystem.

What You'll Do

• Act as a functional expert for SAP Sales & Distribution (SD) and Finance (FI/CO) modules, particularly in the context of Order to Cash and Procure to Pay processes.
• Collaborate with business stakeholders across Sales, Finance, Operations, and Customer Support to understand requirements and translate them into effective system solutions.
• Lead the design and implementation of sustainable and scalable solutions using SAP S/4HANA and integrated applications, including Zendesk, Salesforce Commerce Cloud, Model-N, Vistex, Zuora RevPro, E2Open, and others.
• Document business process flows, functional specifications, and configuration documents.
• Analyze and troubleshoot system issues; provide production support, including incident resolution, root cause analysis, and change management.
• Configure SAP modules and partner with developers on customizations, including RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Participate in system upgrades, testing, training, cutover planning, and post-go-live support.
• Promote IT best practices and ensure solutions align with compliance (e.g., SOX) and governance standards.
• Provide guidance to business teams on SAP capabilities and best usage of system features to optimize performance and user experience.

Do you have experience in User training (technical support)?, * Strong hands-on functional expertise in SAP SD and FI/CO modules, preferably in SAP S/4HANA (Private Cloud).

• Sound understanding of core business processes, especially Order to Cash (pricing, invoicing, delivery, credit management) and Procure to Pay (vendor payments, GL/AP integration).
• Strong business acumen and ability to act as a bridge between business users and technical teams.
• Proven experience in business process definition, solution design, documentation, and training.
• Working knowledge of integration with third-party systems such as Salesforce, Vistex, Model-N, E2Open, Zuora RevPro, or other cloud-based SaaS applications.
• Experience in creating functional specifications and working with ABAP and technical teams on custom developments.
• Proficient with data analysis tools such as Excel, SQL, or SAP analytics tools.
• Strong verbal and written communication, stakeholder engagement, and presentation skills.
• Ability to manage competing priorities, work independently, and thrive in a dynamic, fast-paced environment., * Experience with SAP S/4HANA implementations or upgrades.
• Familiarity with Revenue Recognition (e.g., Zuora RevPro or SAP RAR) and Consolidation tools (e.g., OneStream, Adaptive Insights).
• Experience working in a multi-system ecosystem, integrating SAP with multiple third-party platforms.
• Understanding of compliance frameworks like SOX, GDPR, and IT governance practices.

Education & Experience

• Bachelor's Degree in Information Systems, Finance, Accounting, Engineering, or a related field.
• Minimum 15+ years of experience in a business systems analyst or functional consultant role supporting SAP SD and/or FI/CO.
• Experience with at least 1 full-cycle SAP S/4HANA implementation or upgrade is highly desirable.
• Certification in SAP SD or FI/CO is a plus.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance

Cricut® empowers people to make and personalize almost anything-from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations-one project at a time., At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You'll also receive exclusive employee discounts-and best of all, you'll be surrounded by some of the most talented, creative, and curious minds out there. A Quick Note Before You Apply… Cricut is in an exciting chapter of transformation. We're evolving fast-refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person-but it's not for everyone. We're looking for A-players-people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on. Here's what makes someone a great fit for this role (and for this moment at Cricut): * You move with urgency. You don't wait for perfect clarity to act-you start, learn, and adjust. * You set high standards. You take ownership, deliver quality, and hold yourself accountable. * You stay focused when things move fast. You prioritize what matters most and tune out the noise. * You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy. * You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact-because technology and creativity go hand-in-hand here. One More Thing (It's a Big One) This role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you're energized by working alongside smart, kind, creative people-and love those hallway conversations that spark the next great idea-you'll feel right at home. If you're looking for a fully remote role, this may not be the right fit. But if you're excited by challenge, purpose, and building something better-let's make something amazing together., Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.