Senior Quality Technical Specialist OH
Role details
Job location
Tech stack
Job description
We are seeking a qualified and motivated Senior Quality Technical Specialist to join our team in a full-time, on-site capacity. This position is based in Cincinnati, Ohio, and requires daily in-person attendance. Remote work or telecommuting is not authorized for this role.
The ideal candidate will bring a strong commitment to collaboration, communication, and hands-on engagement with our team and operations. If you thrive in a dynamic, in-person work environment and are ready to contribute to impactful projects, we encourage you to apply. You will also be responsible for the following:
- Review and verify technical documents for grammatical accuracy, formatting, consistency, and compliance with style guides and industry standards (S1000D, ISO).
- Perform content audits and validations across document versions to ensure alignment with source data, engineering changes, and product updates.
- Collaborate with writers, illustrators, engineers, and subject matter experts (SMEs) to resolve discrepancies and improve document quality.
- Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.
- Identify documentation quality issues, track errors, provide training, and recommend corrective actions.
- Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.
- Establish baseline KPIs and trends related to documentation accuracy, review efficiency, and publishing cycle times.
- Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.
- Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100, etc.).
- Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.
- Lead Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.
- Monitor and analyze product conformity to meet customer requirements.
- Monitor and analyze performance of on-time delivery and customer satisfaction.
- Develop and maintain strong relationships with customers.
Requirements
- 2 or 4-year degree/or equivalent experience.
- 7+ years' experience in quality assurance for technical documentation or publication development.
- Strong knowledge of technical writing standards and style guides.
- Strong familiarity with S1000D standards.
- Experience with content management systems (CMS), version control tools, and XML environments.
- Excellent attention to detail and ability to simplify complex technical concepts.
- Strong analytical skills with experience in collecting and reporting QA metrics.
- Strong organizational and communication skills.
- Strong relationship building, decision-making and problem-solving skills.
- Ability to work in pressure situations.
- Strong computer skills and be proficient in all Microsoft Office applications and markup/review tools.
- US Citizenship - Required.
- Security Clearance -Active Secret - Required, or the ability to obtain and maintain a U.S. Government Secret security clearance. U.S.
Preferred Qualification:
- ASQ Quality Certifications
- DoD Aviation Maintenance Quality Assurance experience
- Turbine Engine experience
- A&P Certification
- International Organization for Standards (ISO) experience
- Experience with Lean, Six Sigma, and Total Quality Management (TQM)
Benefits & conditions
As a Dayton T. Brown employee, you can expect a fun working environment that provides security and career advancement and so much more such as:
- Tuition reimbursement
- A stable, successful organization
- Innovative work environment
- Advancement potential
- Private medical, vision, and dental insurance
- Profit sharing, 401K with company match!
- Work/Life balance and family values.