Implementation Lead

At Intentional Focus, we work with leaders and organizations to uncover what's slowing them down, prioritize what matters most, and develop the skills to lead better. Our work is hands-on, highly customized, and focused on creating measurable results for our clients. We don't just talk strategy; we help implement it.

The Implementation Lead turns clear direction into real-world results. This role builds, launches, and supports systems that clients actually use translating transformation plans into day-to-day operations with confidence and care.

This role exists so that strategy becomes habit, not just insight.

Core ResponsibilitiesExecution with Clarity

· Build clear, functional systems based on approved transformation plans.

· Translate action plans into clear illustrations using Canva to visually illustrate our workflow.

· Create the tools, workflows, and processes in software packages such as CRM, task management, or knowledge storage tools

· Execute work as designed providing challenges or opportunities as they arise.

· Create digital storage structure and assist in the document migration and organization.

· Maintain momentum and follow-through throughout implementation.

· Use no code or low code software to automate and drive efficiency

Systems & Adoption

· Implement digital tools, templates, and workflows that support clients workflows.

· Ensure systems are intuitive, practical, and easy to maintain.

· Guide clients through adoption and behavior change.

· Identify friction during rollout and recommend practical adjustments.

Documentation & Enablement

· Create clean documentation, SOPs, and visual guides.

· Develop training materials that support long-term use.

· Deliver 1:1 and small-group training as needed.

· Ensure clients feel confident using what has been built.

Quality & Consistency

· Maintain high standards for clarity, usability, and consistency.

· Ensure implementations align with Intentional Focus principles.

· Protect simplicity and avoid unnecessary complexity.

· Escalate gaps or ambiguity back to the Business Systems Architect when needed.

Collaboration & Coordination

· Partner closely with the Business Systems Architect for clean handoffs.

· Coordinate with specialists (developers, designers, marketers) when required.

· Lead execution across freelancers or contractors when applicable.

· Provide feedback to improve future plans and templates.

Accountable Outcomes

· Systems clients consistently use and trust

· Smooth, confident implementation phases

· Reduced friction, confusion, and manual effort

· Strong client confidence during change

· Repeatable, scalable implementation assets for Intentional Focus

Preferred Skills & Tools

• Project management (ClickUp, Asana, or similar)
• Microsoft SharePoint & O365
• Canva or other design tools

Why Join Us?

• Be a key player in a growing, mission-driven company.
• Work directly with decision-makers and see your impact daily.
• Help create meaningful change in organizations and the people who lead them.

Pay: $43,000.00 - $50,000.00 per year

Do you have experience in Teamwork?

Pulled from the full job description

• Health insurance
• Paid time off
• Flexible schedule, * Flexible schedule
• Health insurance
• Paid time off