IT Help Desk Specialist
Role details
Job location
Tech stack
Job description
This position provides technical support and maintenance of Linux and Windows client computing systems in research, instructional, and operational environments. The position supports faculty, staff, researchers, and students by ensuring client systems, peripherals, and specialized software are operational and properly configured and maintained in accordance with institutional and State of North Dakota IT standards., * Client Computing Support:
- Install, configure, maintain, and troubleshoot Windows and Linux client operating systems.
- Diagnose and resolve hardware, operating system, and application issues.
- Support client applications within all departments at the Odegard School.
- Instructional, Research, & Operational Support:
- Provide technical support for classrooms, laboratories, simulations, and research environments.
- Assist with field-deployed systems supporting UAS and atmospheric research.
- Support peripherals such as sensors, controllers, GPS units, and data acquisition equipment.
- Security, Compliance, & Maintenance:
- Apply system updates, patches, and configuration changes.
- Assist with endpoint security controls and account access.
- Follow NDUS and State of North Dakota IT policies.
- Documentation & Customer Service:
- Document system configurations, procedures, and incident resolutions.
- Assist with IT asset inventory and tracking.
- Provide professional customer service and escalate issues as needed., Administrative and Operations Specialist - Internal Only Grand Forks, North Dakota, United StatesAssociate VP for Finance Partner with UND's Associate Vice President for Finance to lead operations, shape priorities, manage projects and policy processes, and keep day-to-day functions running smoothly
Director of Finance Grand Forks, North Dakota, United StatesCollege of Engineering & Mines Lead with purpose at the University of North Dakota's College of Engineering & Mines. As Director of Finance, you'll be a key partner in advancing world-class education, pioneering research, and the operational excellence that empowers students, f...
Requirements
Do you have a valid Driver's License license?, Do you have experience in Windows support?, Do you have a Associate's degree?, * Ability to work both independently and as a team member.
- Ability to learn and adapt quickly to changing technologies and customer needs.
- Ability to follow procedures and document work.
- Ability to follow procedures and document work.
- Basic understanding of networking concepts., * Bachelor degree in computer science, information technology, engineering or related field; or an Associate degree and three years of directly related work experience.
- Experience with Linux and Windows client operating systems.
- Valid Driver's License.
- Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.
Preferred Qualifications
- Experience in aviation, UAS, scientific, or research environments.
- Experience with specialized instructional or research software., The University of North Dakota's School of Medicine & Health Sciences is looking for a detail-oriented Administrative Assistant II to be the welcoming face and organisational backbone of a busy academic leadership office. If you thrive on keeping ...
Benefits & conditions
Pulled from the full job description
- Health insurance
- Retirement plan
- Vision insurance
- Dental insurance
- Flexible spending account
- Life insurance
- Employee assistance program, Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.
Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
UND also offers an employee tuition waiver and a variety of professional development opportunities.
Find out more about UND's great benefits and perks here!
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