Senior Computer Specialist

Network and Systems Infrastructure . Responsible for the installation, configuration, and maintenance of local (LAN) and wide area (WAN) networks, equipment, and servers district-wide. The ability to troubleshoot, diagnose and repair computer networks, hardware, software, and related equipment or systems. Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA) preferred or equivalent practical experience Physical Demands: Driving a vehicle to conduct work Sitting and/or standing for extended periods of time Lifting, carrying, pushing, and pulling heavy objects (up to fifty pounds) in both indoor and outdoor environments Climbing ladders and utilizing roof access hatches to access parts and equipment

EXAMPLES OF DUTIES:

Perform a variety of specialized activities involved in the installation, configuration, operation, maintenance and repair of computer and network systems and related servers, workstations, equipment, hardware, software, and applications; monitor and assess network and computer work station performance to assure smooth and efficient system operations.

Inspect, troubleshoot, diagnose and resolve network and computer hardware, software, server, peripheral and application problems and malfunctions; develop and implement solutions; install, configure, maintain and repair various peripherals and network components such as, servers, access points, switches and cabling; replace cabling, equipment and devices as needed.

Provide technology users with assistance in resolving computer and network malfunctions as assigned; receive telephone calls concerning technology problems and malfunctions; provide general troubleshooting, determine type of request and provide solutions.

Monitor and maintain computer and network system security; run and update anti-virus programs as needed; implement anti-virus solutions and security patches; inspect server logs to identify performance and security issues; troubleshoot and resolve network performance issues.

Provide specialized support to District technology users concerning the operation of network and computer systems; respond to inquiries and provide detailed and technical information concerning related practices, procedures, applications and malfunctions.

KNOWLEDGE OF:

Practices, procedures and techniques involved in the installation, configuration, operation, maintenance and repair of computer and network systems and related servers, work stations, equipment, hardware, software and applications. Principles, methods and procedures of operating computers, networks and peripheral equipment. System capabilities of District computer systems.

Installation, maintenance and repair of computer hardware, software and peripheral equipment. Materials, methods and tools used in the operation, installation and repair of computer and network systems. Extensive knowledge of both PC and Apple/Macintosh platforms and operating systems. Principles, practices, procedures and equipment involved in system administration. Manual instructions, sufficient to enable quick and accurate diagnosis of difficulties. Computer and network hardware systems and software applications utilized by the District. Applicable types of cabling systems, servers, access points and other related equipment. Interpersonal skills using tact, patience and courtesy. Oral and written communication skills. Record-keeping techniques.

ABILITY TO:

Install, configure, modify and maintain computer hardware, software, peripherals and network systems to assure the smooth running of computer work stations.

Investigate, troubleshoot, diagnose and resolve network and computer hardware, software, server, peripheral and application problems and malfunctions.

Provide technical support and assistance to District technology users concerning computer hardware, software, system operations, networks and malfunctions.

Install, upgrade and configure various software applications on network systems and computers. Perform a variety of network and system administration activities as assigned.

Do you have experience in Software troubleshooting?, Do you have a High school diploma or GED?, * High school or equivalent (Preferred)

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance, * Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance