Technical Scrum Master

Serve as Scrum Master for an Agile technology delivery team. * Facilitate Agile ceremonies, including stand-ups, sprint planning, backlog refinement, reviews, retrospectives, and system demos. * Coach teams on Scrum and SAFe practices while promoting continuous improvement and self-organization. * Track and remove or escalate impediments, risks, dependencies, and delivery issues. * Partner with product, architecture, development, and program stakeholders to refine backlogs, analyze technical needs, and support PI planning and cross-team alignment.

Bachelor's degree in Information Systems, Computer Science, Business, or equivalent experience. * 5+ years of experience in Agile delivery roles, including Scrum Master and/or technical analyst experience. * Demonstrated experience serving as a Scrum Master for technology delivery teams. * Experience working with technical teams and systems such as APIs, integrations, data flows, cloud environments, or service-based architectures. * Strong ability to analyze complex systems and translate ambiguous requirements into clear, executable backlog items. * Strong understanding of SAFe Agile, Scrum, and Lean principles. * Experience with Agile lifecycle tools such as Azure DevOps. * Strong facilitation, communication, and stakeholder management skills.

Desired Skills: * Prior business analysis experience. * SAFe Scrum Master, CSM, or equivalent Agile certification. * Experience supporting enterprise-scale transformation programs. * Experience working in matrixed, distributed teams. * Familiarity with Pega platform and microservices environments.