Senior GIS Data Analyst - Public Safety

The Senior GIS Data Analyst will lead GIS systems, analytics, and critical public safety applications by maintaining accurate geospatial data, integrating multi-source information, supporting operational technology, and delivering decision-support tools while ensuring system reliability, data quality, and ongoing platform improvement.

Essential Duties

• Priority Duty 1: Serves as the primary technical lead for GIS/ESRI systems supporting 911 dispatch mapping, ensuring geospatial data accuracy, currency, and integrity across all public safety mapping layers

• Priority Duty 2: Leads geospatial data analysis initiatives to support public safety operational planning, resource deployment, and performance measurement, integrating data from multiple systems and platforms into cohesive analytical products

• Priority Duty 3: Develops, maintains, and delivers advanced data analytics dashboards and reports using Power BI and ESRI tools, providing actionable intelligence to public safety agency leadership and operational staff

• Priority Duty 4: Administers and supports mission-critical public safety applications including CAD, RMS, ESO, and associated system interfaces, serving as a primary point of contact for technical issue resolution and vendor coordination

• Maintains and updates geospatial datasets, address layers, road centerlines, jurisdictional boundaries, and related data within the ESRI ArcGIS environment to ensure dispatch mapping accuracy and NG911 compliance

• Authors and maintains ESRI ArcGIS Portal dashboards, web maps, and hosted feature layers to support real-time situational awareness and operational decision-making for public safety agencies

• Designs and executes complex SQL queries against public safety databases to extract, validate, transform, and load data in support of reporting, analytics, and system integration requirements

• Develops and publishes Microsoft Power BI dashboards and automated reports, including the design of data models, DAX measures, and Power Query transformations, tailored to the needs of public safety agency stakeholders

• Documents GIS workflows, data maintenance procedures, application configurations, and analytical methodologies to ensure operational continuity and knowledge transfer within the division

• Coordinates with CAD, RMS, and ESO vendors to manage application upgrades, patches, and interface testing, ensuring minimal disruption to public safety operations during maintenance windows

• Monitors data quality across public safety systems and GIS platforms, identifying and resolving discrepancies, redundancies, and errors through established quality assurance processes

• Evaluates new tools, technologies, and platform updates relevant to GIS, data analytics, and public safety applications, providing recommendations to division leadership for adoption or integration

• Collaborates with public safety agency personnel, IT staff, and county GIS teams to gather requirements, define data standards, and implement technical solutions that support operational and strategic objectives

• Manages user access, licensing, and configuration settings for supported public safety applications and ESRI platforms, ensuring system security and compliance with county IT policies

Public Speaking Duties

• Presents data analytics findings, GIS mapping updates, and technology project status reports to mid- and senior-level public safety officials, including agency directors, chiefs, sheriffs, and county leadership, in a clear and professionally appropriate manner.

• Represents the Information Technology Division in inter-agency meetings, steering committees, and planning sessions involving public safety leadership, serving as a technical subject matter expert and liaison for GIS and data analytics initiatives.

• Facilitates training sessions, briefings, and demonstrations for public safety agency staff and leadership to promote effective utilization of analytical dashboards, GIS tools, and supported applications.

• Bachelor's Degree Computer Science, IT or in a related field AND

• Five years of progressively responsible, professional level analyst and systems experience in a large scale Information Technology environment

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

• Certifications in ITIL V4 Foundations, Microsoft PL-300, ESRI Certified Associate.

• Valid Driver's License from state of residency., To learn more about the Benefits offered at Gwinnett County, click here (https://www.gwinnettcounty.com/government/departments/human-resources/benefits) .

01

Have you completed a degree in Computer Science, IT, or a related field?

• Have not completed a degree in the specified fields of study

• Completed associate degree in the specified fields of study

• Completed bachelor's degree in the specified fields of study

• Completed master's degree or higher in the specified fields of study

02

How many years of IT experience do you have?

• none

• less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years to less than 4 years

• 4 years to less than 5 years

• 5 years to less than 6 years

• 6 years to less than 7 years

• 7 years to less than 8 years

• 8 years to less than 9 years

• 9 years to less than 10 years

• 10 or more years

03

Describe your IT or related experience. If none, type N/A.

04

Describe your experience working with ESRI ArcGIS products and geospatial data. In your response, please address: (a) which ESRI platforms you have worked with (e.g., ArcGIS Pro, ArcGIS Online, ArcGIS Portal, ArcGIS Enterprise), (b) your experience maintaining or publishing geospatial datasets, layers, or web maps, (c) any GIS workflows or data quality assurance processes you have developed or documented, and (d) whether you have experience supporting GIS in a 911 dispatch, emergency management, or public safety mapping context. Please also note any ESRI certifications you currently hold. If none, type N/A.

05

Describe your experience using Microsoft Power BI to develop and maintain data analytics dashboards and reports. In your response, please include: (a) the types of data sources you have connected to, (b) any DAX measures, calculated columns, or Power Query transformations you have authored, (c) the intended audience(s) for the dashboards you created, and (d) any experience publishing, scheduling, or administering reports within the Power BI Service environment. If you hold the Microsoft PL-300 certification or any other relevant Power BI credentials, please note them in your response. If none, type N/A.

06

Do you have any professional experience working in or directly with public safety agencies or organizations (e.g., 911 communications centers, law enforcement, fire, EMS, or emergency management)? If yes, please describe the nature of that experience, including the agency or organization type, your role, the systems or technologies you supported, and the duration of that experience. If you do not have direct public safety experience, please describe any related work in a similarly complex or mission-critical operational environment and how you believe that experience has prepared you for this role. If none, type N/A.

The grade for this position is C45(1). Salary will be dependent on education and experience., Our Benefits program is designed to support every aspect of our employees' lives, from physical and emotional to social and financial.

Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.

On average, our employees' benefits are worth 48 percent of their base salary!

In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees' medical premium alone, the County contributes an average of 91 percent of the cost!

Health

• Medical plans for active and retired employees

• Dental and vision plans

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more Careers with impact Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected. Exceptional benefits Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual's total compensation. World-class community More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes. Gwinnett County is an award-winning employer! + Atlanta's Healthiest Employer by Atlanta Business Chronicle + Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission + Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more! Vision Gwinnett is the preferred community where everyone thrives! Mission Gwinnett proudly supports our vibrantly connected community by delivering superior services. Values Integrity: We believe in being honest, building trust, and having strong moral principles. Accountability: We believe in stewardship, transparency, and sustainability. Equity: We believe in fairness and respect for all. Inclusivity: We believe in engaging, embracing, and unifying our communities. Innovation: We believe in continual adaptation of technology, process, and experience.