Applications System Administrator

• Manage, maintain, and optimize client/server-based and hybrid cloud-based business application systems.
• Identify and resolve application-related issues while working with functional teams or vendor support to address system issues and vulnerability response.
• Assist in Jira Service Management platform administration and backend/process development and improvement.
• Perform SQL Server Administration and database operations.
• Assist in SharePoint Administration activities, including both front and back-end administration.
• Provide technical support to end users to ensure effective access and utilization of business systems.
• Use incident management practices to address system-level issues.
• Provide analytical, problem-solving, and troubleshooting skills and work effectively with cross-functional teams.

Education: Bachelor's degree in computer science, Information Technology, or a related discipline.

Experience: 4 years of experience as a system administrator managing hybrid cloud and/or client/server environments.

Technical Skills:

• Experience with the Jira Service Management platform (back-end development) and incident & problem management practices.
• Experience in SQL Server Administration and database operations.
• Experience in Microsoft SharePoint Administration.
• Experience with the Software Development Lifecycle (SDLC) and related processes.
• Working knowledge of Configuration Management Platforms (e.g., IBM Rational or equivalent).
• Proficiency in scripting for automation (e.g., PowerShell, Perl, or Bash).

Preferred Qualifications

• Certifications in ITIL Foundations, Atlassian Certified Jira Administrator, Microsoft Technology Associate (MTA): Database Fundamentals, Microsoft Certified: Data Analyst Associate, or Microsoft Certified: SharePoint Administrator Associate.
• Familiarity with Microsoft Access or Crystal Reports.
• Familiarity with DevOps tools (e.g., Git, Jenkins, Terraform, or Ansible).
• Familiarity with Infrastructure as Code (IaC) tools, such as Terraform or CloudFormation.
• Familiarity with incident management platforms for reporting, automation, and deployment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at