IT Support Specialist

We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL., + Provide Tier 1-2 technical support for Windows operating systems (Windows 10/11)

• Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers

• Support user account management in Active Directory (user creation, group membership, password resets)

• Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint

• Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)

• Document incidents, requests, and resolutions in a ticketing system

• Escalate complex issues to higher-level support teams as needed

• Assist with software installs, patches, updates, and basic security best practices

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.