Computer Analyst I

*This recruitment is limited to the first 50 qualified external applications received by the Human Resources Department, and will close to the public without notice while still accepting applications from internal employees., Under general supervision, performs routine work for the operation and support of computer hardware, mobile devices, peripherals, AV systems, and software applications; provides customer service and technical advice, training, and assistance to City employees; and performs related duties as assigned., The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above.

Selection Process

The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application.

Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards.

• Graduation from high school or the equivalent

• One (1) year of experience in a combination of the following: computer hardware and software support, AV systems support, network resource administration, and customer support services; or six (6) months of experience as an intern within Information Technology (IT) at the City of Henderson and successful completion of required IT on-the-job training program

• Note: An equivalent combination of related education, experience, and training may be considered

• CompTIA A+ Certification must be obtained within one year of appointment

• Must possess and maintain a valid Nevada or "border state" driver's license, as defined by NRS 483

• Must pass a nationwide fingerprint-based record check, and a wants/warrants check

• Must obtain and maintain Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification upon hire/transfer and recertify as needed. Must maintain certifications in NCIC/NCJIS as a condition of continued employment.

• Desirable: Experience in a corporate or enterprise environment

• Desirable: Experience with inventory control or tracking function

• Desirable: Crestron equipment operation and configuration

• Desirable: Familiarity with basic IT service management concepts, including incidents, service requests, prioritization and escalation paths, + From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows:

• Second year through fifth calendar years of service - 17.42 hours per month

• Sixth year through twelfth calendar years of service - 20.59 hours per month

• Thirteenth calendar year of service and beyond - 23.75 hours per month

• Health Insurance: Medical, Prescription, Dental, Vision

• Employer paid Long Term Disability - Up to 60% of Base Wage, if approved

• Employer paid Term Life Insurance / AD&D - $50,000 or 1X annual salary, whichever is greater

• Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources