Senior ServiceNow Developer
Role details
Job location
Tech stack
Job description
This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.
Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.
What You'll Do
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Lead Development: Design, code, test, implement, and support ServiceNow applications and modules-primarily in ITSM, SAM Pro, Service Portal, and Integration Hub.
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Architect Solutions: Analyze complex business requirements and translate them into scalable, high-quality technical solutions.
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Champion Change: Act as a change management leader, helping teams adopt new processes and technologies with confidence and clarity.
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Agile Execution: Work within Agile frameworks to deliver iterative improvements and respond quickly to evolving business needs.
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Collaborate & Influence: Partner with stakeholders across IT and business units to ensure alignment, transparency, and successful delivery.
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Optimize & Innovate: Recommend new technologies and methodologies to improve performance, reduce risk, and enhance user experience.
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Creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI polices, etc.
Requirements
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Deep expertise in ServiceNow development, including ITSM, ITOM, SAM Pro, Service Portal, Integration Hub, and Performance Analytics.
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Strong proficiency in JavaScript and ServiceNow scripting.
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Experience with Scoped Applications, Flow Designer, and Integration Hub.
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Proven success in REST API integrations, LDAP, Active Directory, JDBC, and orchestration.
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Hands-on experience with Smartsheet and SharePoint.
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Ability to work independently on complex problems and make sound recommendations based on data analysis.
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Agile mindset with experience working in iterative development environments.
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Hands-on experience designing and implementing automation workflows within the ServiceNow platform to streamline processes and improve operational efficiency.
Nice-to-Have Experience
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ServiceNow Certified System Administrator (CSA) or ITOM certifications.
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Additional ServiceNow certifications.
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Experience leading assurance reviews and post-implementation evaluations.