Systems Technician
Role details
Job location
Tech stack
Job description
As Systems Technician at Cerca, you will be instrumental in preparing, installing, calibrating, and servicing our cutting-edge wearable OPM-MEG scanners. This hands-on role ensures products are rigorously tested before shipping, expertly set up at customer sites, and supported throughout their operational lifecycle. You will also contribute to the development and scientific validation of new offerings, bolster technical infrastructure, and drive software migration initiatives-all supporting Cerca's mission to revolutionise functional brain imaging.
The Systems Technician will enable the successful deployment and evolution of wearable OPM-MEG systems, empowering researchers globally. You will ensure our systems are not only designed and built with precision but also supported through their entire lifecycle.
Key Tasks/Duties of this role:
To learn and then assist with the technical support needed within the operation, including, but not limited to:
Assembly, Testing & Shipping
- Assemble, configure, and rigorously test Cerca products to specification before dispatch.
- Validate sensor performance, verify firmware/software integrity, and document system readiness for shipment.
Customer Site Installation & Service
- Install, calibrate, and commission systems in magnetically shielded environments.
- Troubleshoot and service equipment in the field, resolving issues or escalating to specialists when needed.
- Domestic & international travel (30-40%) to customer sites.
Technical Support & Troubleshooting
- Provide first-line technical support to customers, following established troubleshooting protocols.
- Escalate complex faults or specialised requests to senior colleagues or engineers.
Maintenance of System Architecture
- Maintain laboratory equipment, demonstrating system workflows for visitors & prospective customers and supporting pilot data collection where applicable.
- Maintain system and test documentation in accordance with quality standards, ensuring that user manuals & assembly guides are current and comprehensive.
Scientific Development & Validation Support
- Define and execute test strategies for unit, integration, system, and acceptance testing.
Software Migration
- Drive the migration of MATLAB-based data processing tools into open source Python frameworks.
Collaboration & Continuous Improvement
- Work with Scientific, Engineering, Operations and Quality teams to deliver and develop cutting-edge products for customers.
- Propose and implement improvements for installation workflows, documentation, and software tools.
Requirements
Do you have experience in System design?, Do you have a Bachelor's degree?, * STEM degree (e.g., BSc/HND in Biomedical Engineering, Physics, Electronics) or equivalent experience with mechanical assembly, system testing, simulation and data analysis.
- Hands-on expertise in soldering, cable harnesses, and electrical wiring.
- Proficiency with test equipment and diagnostic tools (e.g., multimeters, oscilloscopes).
- Strong aptitude for troubleshooting and problem solving, with clear documentation practices.
- Experience in software environments such as MATLAB or python-particularly signal processing.
- Ability to think holistically (system-level) while working with low-level details.
- Excellent communication skills and confidence working with international customers.
- Valid passport and willingness for frequent travel.