Systems Support Admin (Temporary, Part-time)
Sumitomo Electric Wiring Systems, Inc.
Bowling Green, United States of America
15 days ago
Role details
Contract type
Temporary contract Employment type
Part-time (≤ 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Bowling Green, United States of America
Tech stack
Software Applications
Software Documentation
Regression Testing
SharePoint
Web Applications
Job description
- Support help desk operations by reviewing, assigning, updating, and resolving tickets as appropriate.
- Perform ticket clean up and backlog maintenance to ensure accurate status tracking and documentation.
- Assist with creating and maintaining system documentation, including SharePoint Online process and configuration documentation.
- Assist with functional and regression testing of web applications, workflows, and system updates, including SharePoint Online and K2 environments.
- Support administrative tasks such as SharePoint security group setup and maintenance under guidance.
- Collaborate with developers and analysts to identify issues, validate fixes, and support ongoing system improvements.
- Other duties as assigned.
Requirements
- High School Diploma or GED required.
- Strong communication skills, both written and verbal.
- Technical proficiency with Microsoft 365 and SharePoint.
- High level of attention to detail and willingness to follow documented processes.
- General understanding of software applications, web systems, or IT environments preferred.