IT Deployment Technician

Schedule: Pflugerville is 4 days per week 10 hours per day (Mon-Thurs). Round Rock and Georgetown are Mon-Fri 8am-4pm. Background check required

The Field Deployment Technician supports technology refresh and deployment projects by imaging, configuring, deploying, and recovering IT equipment. This role ensures accurate asset tracking, successful device installations, and proper equipment disposition while providing excellent customer support.

Key Responsibilities

• Image, configure, and deploy desktops, laptops, All-in-One PCs, monitors, and peripherals.
• Unpack, inspect, stage, and prepare new equipment for deployment.
• Apply asset tags and maintain accurate inventory and deployment records.
• Configure wireless connectivity, network printers, and peripheral devices.
• Perform cable management and workstation setup to ensure clean and organized installations.
• Move equipment between staging areas, classrooms, offices, and labs.
• Troubleshoot basic hardware, software, printer, and network connectivity issues.
• Collect, inventory, and prepare retired equipment for asset recovery and recycling.
• Maintain clean work areas and properly dispose of deployment-related materials., About Us: GTS Technology Solutions is Employee-owned (ESOP), established in 1984 and headquartered in Austin, Texas. We provide customized IT solutions with honesty, integrity, and pride, focusing on state and local government agencies, education institutions, including K-12 and higher ed, healthcare entities and private businesses. Our mission is to exceed the expectations of our employees, customers, and partners by delivering the highest level of customer satisfaction.
• Background Check Requirements: Must pass a satisfactory background check
• Tobacco Use Policy: An employee shall not smoke, or use tobacco products, including electronic cigarettes (e-cigarettes), electronic vaping devices, personal vaporizers (PV), or electronic nicotine delivery systems on company property, in company vehicles, or at company activities.

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

Do you have experience in Wireless network configuration?, * Experience with PC deployments, imaging, hardware installations, asset tagging, or inventory management.

• Basic knowledge of Windows operating systems, networking, wireless connectivity, and printer configuration.
• Strong attention to detail, organization, and customer service skills.
• Ability to lift and move equipment up to 50 lbs.

Preferred Skills

• Experience with large-scale PC refresh and deployment projects.
• Familiarity with Active Directory, Microsoft 365, Intune, SCCM, ServiceNow, and ticketing systems.
• Experience supporting K-12, higher education, or enterprise IT environments.