Systems Administrator

Oklahoma City Indian Clinic is looking for an experienced System Administrator to join our Information Technology Solutions team. This role is key in ensuring that our hybrid cloud and on-premise systems run smoothly, securely, and efficiently in support of our mission to provide quality, culturally sensitive healthcare to the American Indian community., * Collaborate with stakeholders to gather, document, and translate business requirements for new systems or enhancements.

• Analyze business workflows to identify opportunities for automation and improvements in system efficiency.
• Design system architecture to meet organizational needs, acquire necessary hardware and software, lead installation efforts, and ensure ongoing system maintenance, updates, and compliance with internal security policies.
• Design and document system architecture, including functional and technical requirements.
• Acquire necessary hardware/software, lead installations, and ensure compliance with internal security policies.
• Manage integration of on-premise and cloud-based systems (e.g., Active Directory with Azure AD).
• Lead project teams in deploying new systems, coordinating with vendors and internal departments.
• Assist in the migration of on-premise systems to cloud-based infrastructure where applicable, ensuring secure and efficient integration with existing systems.
• Develop and execute system testing plans to ensure optimal performance and alignment with business needs.
• Ensure system uptime of 99.999% through proactive monitoring and incident response.
• Apply 95% of security patches within 10 days of release using automated patch management tools.
• Administer, maintain, and troubleshoot Windows Server environments, including Electronic Health Record servers.
• Manage and maintain backup and disaster recovery systems (e.g., Veeam, Datto, and tape-based systems).
• Perform and document monthly backup test restores for both local, tape, and replicated data.
• Assist in developing and testing disaster recovery plans, ensuring recovery objectives (RTO/RPO) are met and documented.
• Support endpoint and mobile device management platforms (e.g., Google MDM, Intune).
• Manage new employee IT onboarding, including accounts, email, badge access, and permissions.
• Manage user identity lifecycle, including provisioning, de-provisioning, access reviews, and role-based access controls.
• Maintain detailed documentation of configurations, system changes, and asset inventory. Work with the Network Administrator as needed to develop and maintain accurate network diagrams.
• Participate in the ITS Change Management process by submitting, reviewing, and implementing approved changes.
• Monitor system capacity and assist in planning hardware/software refresh cycles.
• Train end-users and provide technical support for system use.
• Stay current with emerging technologies and best practices, recommending relevant improvements.
• Perform regular audits, apply system updates, and implement advanced security tools.
• Assist in incident response activities related to security events.
• Ensure all systems comply with HIPAA, 42 CFR Part 2, and internal security protocols.
• Monitor data center environmental conditions and coordinate with Facilities or vendors as needed.
• Support endpoint encryption and DLP policies (e.g., BitLocker) to ensure data security.

Do you have experience in Non-technical user support?, Do you have a Bachelor's degree?, Applicants claiming Indian Preference must complete the full application and must provide documentation verifying eligibility (such as a tribal enrollment card or Certificate of Degree of Indian Blood (CDIB)). Candidates must be able to:

• Communicate effectively with both technical and non-technical stakeholders
• Work collaboratively across departments and with vendors
• Adapt to shifting priorities and respond calmly under pressure
• Provide user-focused support with patience and professionalism
• Exercise good judgment, discretion, and a proactive mindset, * Required Certifications: VMware Certified Professional - Data Center Virtualization, Microsoft Certified: Windows Server Hybrid Administrator Associate
• Education & Experience: Bachelor's Degree in Computer Science or a related field, or an equivalent combination of education and experience, substituting one year of additional experience for each year of required education, and 7 years of experience
• Preferred Experience: Multi-campus or healthcare environment
• Preferred Tools & Platforms: Microsoft Azure & Office 365, Google Workspace, Veeam Backup & Replication, PowerShell scripting, Fortinet VPN, DUO MFA, SentinelOne Endpoint Protection, NinjaOne or equivalent ITSM platform
• Preferred Certifications: CompTIA Security+, Veeam Certified Engineer, Google Cloud Engineer or equivalent

Oklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services include not only basic medical care but also dental, optometry, behavioral health, fitness, nutrition, and other family programs. Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism. We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care.