Field Solution Engineer-Mountain West
Role details
Job location
Tech stack
Job description
Looking for an Advanced Networking Solution Engineer but open to other Technology diciplines as well.
Overall Responsibility:
Help support the queue of complex opportunities that need sales engineering. While the requests may come from sales partners, AVPs, or other internal employees, it's imperative that we act as an engineer on our Technology Advisors' (TA) behalf, helping support the complex sales process remotely and sometimes in person. It's also critical that this person track, report on, and manage their opportunity funnel to ultimately drive more sales.
Key areas of Responsibility
- Drive company revenue growth by improving TA performance monthly and work to enhance or expand opportunities.
- Maintain healthy and positive working relationship with all TAs
- Initiate, build, and maintain working relationships with supplier contacts in local regions
- Log and communicate registered opportunities for Channel Manager follow-up
- Identify needs for regional TA training and schedule appropriately
- Train on and keep up to date with emerging provider products/services
- Train internal new hires on specific technologies
- Ability to identify and discuss potential opportunities across the entire technology spectrum: Security, CX, Cloud, Network, Mobility, AI, or IoT
- Coordinate meetings and lead discovery calls with customers on TAs' behalf and uncovers any opportunities
- Ability to drive deals to close
- Prepare and deliver engaging technical presentations
- Provide accurate reporting and tracking of activity in Salesforce
Consults With:
- Supplier Channel Managers
- Supplier Engineers
- Telarus Field Support Managers
- Other Telarus Engineers
- Telarus Technology Advisors
- All levels of management
Requirements
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Effective communicator via all modes of communication
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Effective listener
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Dynamic and engaging presenter
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Ability to ask probing questions in a conversational manner
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Must have a positive attitude with a relentless drive for professional growth
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Ability to manage multiple opportunities and identify/address individual issues
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Display an ability to think critically through issues to identify an appropriate solution
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Maintain a role of ethics and honesty
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Requires one industry certification achieved per year
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Previous technology experience across multiple verticals required (Security, CX, Cloud, Network, Mobility, AI, or IoT)
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Ability to travel as needed