IS SUPPORT TECH

Responsible for the configuration and installation of any new end user device including workstations, laptops, printers, and other peripherals. Support, troubleshoot and resolve end user hardware and software issues and provide recommendations as required.

Do you have experience in Windows?, Do you have a Bachelor's degree?, * Bachelor s degree required

• 1-3 years' experience in help desk and desktop technical support
• Experience troubleshooting basic network, hardware, software, and printing problems, * Strongly developed analytical and troubleshooting skills.
• Knowledge and experience with Microsoft Operating Systems (Windows Server 2003, XP and Vista).
• Intermediate knowledge of Application and Network Troubleshooting.
• Ability to search and understand the articles to troubleshoot customer issues.
• Excellent demonstrated customer service skills.
• Effective learning skills.
• Professionalism - a pleasant demeanor and a positive attitude is required - ability to maintain self-control while defusing stressful customer situations.
• Outstanding verbal and written communication skills in English - both written and verbal including technical writing and the ability to collaborate technically with other groups.
• High level of self-motivation with a strong desire to solve problems and prioritize skills to maximize effectiveness.
• Ability to work efficiently in a fast-paced environment.
• Works well in a team environment.
• Must be able available to work flexible shifts that will include nights and weekends.

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Paid holidays, * Competitive salary based on experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• Retirement savings plan with employer contribution.
• Generous paid time off and holidays.
• Opportunities for professional development and continuing education.
• A supportive and collaborative work environment dedicated to patient care and team success.

THE GEORGE WASHINGTON UNIVERSITY HOSPITAL DESIGNATED A 'BEST REGIONAL HOSPITAL' BY U.S. NEWS & WORLD REPORT Washington, D.C. - July 16, 2024 - The George Washington University Hospital (GW Hospital) continues to be a leader in providing the highest level of quality and compassionate healthcare for the D.C. Region. U.S. News & World Report has just released the 2024-2025 ratings and rankings, in which GW Hospital is recognized as a Best Regional Hospital. GW Hospital ranks 4th in the region, which includes hospitals in D.C. and parts of Maryland, Virginia and West Virginia. GW Hospital achieved "high performing" status in six specialty areas: Neurology and Neurosurgery; Orthopedics; Pulmonology and Lung Surgery; Gastroenterology and Gastrointestinal Surgery; Urology; and Geriatrics, along with receiving "high performing" designations for the following eight common procedure and condition areas: Heart Failure; Heart Attack; Kidney Failure; Leukemia, Lymphoma, and Myeloma; Prostate Cancer Surgery; Stroke; Hip Fracture; and Diabetes. Measured by factors such as patient outcomes, "High Performing" is a designation U.S. News & World Report bestows to recognize performance in these specialties that is significantly better than the national average. Additionally in 2024, GW Hospital received the American College of Cardiology's National Cardiovascular Data Registry (NCDR) Chest Pain - Myocardial Infarction (MI) Registry Platinum Performance Achievement Award. U.S. News and World Report named GW Hospital as a High Performing Hospital for Maternity Care (Uncomplicated Pregnancy) in 2024. This designation means that GW Hospital provides a high standard of care for patients with uncomplicated pregnancies. This designation is the highest award a hospital can earn for U.S. News' Best Hospitals for Maternity Care. "We are thrilled that GW Hospital's commitment to providing the highest quality care to our patients has again been recognized by U.S. News & World Report," says Kimberly Russo, Chief Executive Officer of The George Washington University Hospital and UHS Group Vice President of the Washington, D.C. Region. " As an academic medical center, our multidisciplinary care teams are dedicated to outstanding clinical excellence, research, and education in order to achieve the best possible outcomes for our patients. This recognition by U.S. News & World Report, which places us within the top hospitals in the region, is a testament to the range of advanced services we offer and the expertise, specialized skills, and commitment of our entire care team. GW Hospital is dedicated to elevating healthcare in our community, across Washington, D.C. and the greater DMV area." To be ranked as a Best Regional Hospital, a hospital or healthcare system has to outperform its peers in procedures and conditions that U.S. News & World Report evaluates, including risk-adjusted survival, patient experience, level of nursing care and successfully returning patients home following discharge. The annual Best Hospitals rankings and ratings assist patients and their doctors in making informed healthcare decisions., One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com